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john s | Overall ExperienceSelf Storage Units in Smithtown, NY, 11787
U-Haul Moving & Storage of Smithtown
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How U-Haul Reviews WorkStorage is downstairs with no elevator. A real pit. Dead crickets in unit when I moved out. Gross.
Matthew T | Overall ExperienceBrian at the Smithtown location was exceptionally kind, professional and helpful. He made the sale for you.
Robert W | Online Move InThese are suppose to be climate controlled, but it is way too hot in there. I am storing pictures in bins for the meantime until winter when I can start to go through them and I’m afraid those pictures are gonna stick together because it’s too hot. they need to update the air conditioning in there.
Elayne M | Overall ExperienceI’ve had this unit for 5 years. It’s always been very clean and the staff were always very helpful and friendly. I would go by myself and always felt safe.
susan s | Overall ExperienceEquipment; carts and stairs available to move items
tom k | Overall ExperienceCustomer Service was great from the gentleman at the desk very helpful in a hard situation for me at time he made it very easy
Nadine w | First ImpressionsBathroom was clean and well stocked… Jennifer Morales was very nice and very helpful. We actually said to ourselves,”what a wonderful person “
DEAN R | Overall ExperienceThe sign in keypad process was confusing… I needed to “check in” on the keypad to the right before the keypad to my entrance. It wasn’t clearly enough marked and it wasn’t obvious in the app that there was a check in process. I had to look for instructions in the app. I had to ask someone for help which cost time. Even a larger “CHECK IN HERE” sign would have been helpful
DEAN R | Online Move In