Your customer service agents are very unprofessional and I feel that additional training is very much needed. We have moved my father’s belongings to another facility and the owner/customer service is Very top notch. I will never use your facilities/equipment ever again!!

Victoria is awesome. Great service!

I got charged for a unit for the month in I'm not using it they said I can get my money back since I'm not using it then they tell me I can't so I paid a month for nothing in dont get me started on the truck I got charged over a hundred dollars to go thirty miles in didnt get my refund

Fred was excellent in assisting me during my move in.

I wasn't able to physically be at the storage unit the 1st week I purchased it. And employee told me that they would lock the unit and have the key at the front office when. I came in to get the key to load up the storage unit and waiting in line for an hour. Once I got to speak to an employee, they told me that they couldn't get the key that was supposed to be at the front desk for me, I had to wait for the other employee, who was currently practicing horrible social distancing skills by using customers cell phone to get information about booking a storage unit. Instead of just giving me the key, they told me that I'd have to wait longer than the hour that I already waiting, for a key I already paid for, that was supposed to just be at the front office. I left. I had other pressing matters to handle on top of dropping off all my clothes to the storage unit I already paid for. This has completely altered my moving processes. I just want the key to the unit I paid for so that I can access it.

Excellent service!!

They where very helpful and patient with me and that it very easy ,so thanks so much for all your did

The lady so Awesome

Excellent service :)

Ms. Williams & Her Staff Are Very Helpful. The Check In & Out Was Fast. Thanks

I've had storage for a yr, when going to make payments something was always wrong with computer which cause delays in my timing. Besides of a couple of ex employees , everything else went pretty well.

Great storage facility

Manager was completely unprofessional and had to wait almost an entire hour for them to fix a mistake they made

Ms Q and her staff are excellent to deal with. U-Haul Corporate customer service is the worst that i have ever had to deal with. I am not sure i would ever use U-haul for a cross country move again.

Great people

There aren’t enough employees to help all the customers so they have to wait a long time. We moved out on the 30th but they think we’re still there, asking us for $ we don’t owe! Called corporate.

Overall the service was good.

The company was good for what I needed. I was not informed of entry procedures upon move in. I noticed a change in staffing and this got better. But, I also wasted time because of slow service.

The worst customer service in the world. I had to liaise and communication for the movers to uhaul. That’s not my job and not what I paid for. Staff was rude and not trained on anything. Never again.

I cleared out my unit on March 6th and I went to the front office to notify staff that I moved out and the associate said 'OK.' My credit card was charged the next day and they put the C/O as the 8th.

Great location