Customer did not leave a comment.
Loretta s | First ImpressionsSelf Storage Units in Tacoma, WA, 98444
U-Haul Moving & Storage of Parkland
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
5' x 19' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $179.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you
HOLLY F | Overall ExperienceYour personal answering the phone was vague about canceling the rental the morning after U'd rented it as I couldn't pick up a couch I needed it for
Sandra H | First ImpressionsThank you so much uhaul for your good job..I appreciate that you even gave me a one month for the storage..keep up doing the great work of helping people..may God give you the strength.
Mary k | Overall ExperienceIt would be nice if there was light in storage rooms.
pandora h | Overall ExperienceThe front desk guy was very friendly and helpful 👍
danil u | First ImpressionsSecurity seemed fine. Other than the 2 lose Phillips screws holding the lock handle on.my door. BUT, You were increasing my rent almost every month!! $163 for an inside unit, up a flight of stairs!? What a rip-off!! I paid my rent every month, and I was a good customer. Congratulations, you lost good business.
AUSTIN S | Overall ExperienceNot only was my unit robbed THREE times in ONE NIGHT.. but then when the facility KNEW that I had traveled, from across the country, just so I could come and consolidate my units. The staff seem me doing a lot of emptying of my unit and decided to then DENY me entrance to my unit to finalize the disposal of the last 4 or five items still in the unit. Knowing FULL WELL.. I would be leaving the state again within two days of the denial! Forcing me to pay additionally two mor months of storage.. because you see.. not only was the unit PAID UP TO DATE.. they STILL PLACED ANOTHER LOCK ON MY UNIT and then had the nerve to state otherwise.. UNTIL.. my mother had told them that either they removed the lock, which AGAIN should have NEVER been placed!!, or she would have my dad come over to the unit and cut the lock off with dead bolt cutters. All of a sudden, they decided to take the lock off. Once again… THE UNIT WAS PAID TO DATE! The manager is a complete A$$hole!! His rudeness and his bold face lying reflects his true character. You have some snarky younger men working there and they clearly have adopted the managers attitude towards their patrons. The fact that the staff was so WILLING to FAIL on their SECURITY MEASURES to allow someone to come and ROB MULTIPLE UNITS IN ONE NIGHT AND MY UNIT THREE TIMES! Including then stealing a trailer off the lot just to fill up more..yet nothing done pertaining to the ALARM?? Going off multiple times ALL NIGHT and their disgusting attitudes and lack of care SPEAKS VOLUMES on just how well this U-Haul facility is ran and managed. The fact the manager wants to shrug off theft/robbery.. and it being conducted over and over again in ONE night.. should alarm you that this facility is a liability to the U-Haul name. Not standing behind the company values and MORALS.. again disgusting.
Brenda A | Overall ExperienceWe rented the storage unit for almost a year. We have gone to our unit several times and only a couple of those times were the staff friendly and helpful majority of the time we had interactions with the staff they were very off-putting other than that the facility was very clean And conveniently available .
MELISSA V | Overall ExperienceNo one takes calls and they never have the trucks we needed.
DANIEL W | Overall ExperienceEverything was very high standard and customer friendly. Staff was very helpful and helping me pick the right boxes that I need
TIMOTHY T | First ImpressionsI would get a storage with them again in the future.
Jolene K | Overall ExperienceStorage unit ceilings were not as shown in the showroom. I couldn't even fit my furniture upright and my mattresses were tore up by the rough wood plank ceiling and had to be bent in half just to get them into the unit sideways and still have space for the rest of my things. Because the ceilings were so low I also had to purchase a second unit just to fit everything when I was expecting to have plenty of space to stack boxes. Also the parking lot, if you can even call it that is an absolute mess and a hazard. Trying to load and unload furniture and boxes through doors that you have to key swipe every single time to enter made our moving process so much more difficult and trying to park and exit when all the U-haul trucks are there was absurd. This is probably the poorest storage unit location step up I have ever seen. Plus there is no prorated move out which I have never rented a storage unit that doesn't prorate their move in and move out so that was financially detrimental and the storage units also had some units that were up stairs. I don't know anyone who would rent a unit where they have to haul stuff up and down stairs just to store them. I will never use U-haul storage ever again. Any time I needed to talk to staff I had to wait for over 20 minutes even when it was just one person in line and one day I just walked out because it was talking so long and I just had a simple question to verify payment went through for my units. They also failed to refund me for a hitch that I did not purchase but was still charged to my credit card. I was going to purchase a hitch with the trailer I was going to rent but the lights on the trailer did not work so they couldn't rent it to me and so I said I don't need to purchase the hitch then but they still charged me for it even though I didn't even take one. The facility was clean but there was also no light inside the storage units which made finding stuff inside them difficult too. The storage access and business hours were convenient but everything else about renting here was as inconvenient as possible. Two stars, one for cleanliness and the other for pity for the next person who rents a unit here.
JESSICA G | Overall Experience