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Kevin H | First ImpressionsSelf Storage Units in Tucson, AZ, 85705
U-Haul Moving & Storage at Automall
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Storage Customer Reviews
- 4.5 Average Customer Rating
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This store was AMAZING, Daniel first moved me in and was super helpful when helping me determine what size I needed for my storage and made sure the unit was cleaned and that my card worked so I could get in without trouble. When I came back to purchase moving supplies Hernando the General Manager was also really helpful, he helped me with choosing what boxes I needed and what I needed for my move. I would absolutely come back to this store just for the customer service alone
JIZELLE U | Overall ExperienceSuper convenient to unload the truck in the storage unit and return the U-Haul all in the same place. I didn’t appreciate when the employee told me he couldn’t return the truck I rented without charging me $20 so I had to use the app but other than that it’s a great facility with reasonable rates
James R | First ImpressionsTo be honest over the last 8 years I have been with this UHaul location, and I have to say we have had our ups and downs. However, In every instance that I can recall UHaul made it right! Thank you UHaul for your recent resolution on my account and I do appreciate it very much. More than you know!
lisa m | Overall ExperienceHernando and all the staff was super friendly and helpful, the best uhaul location all over USA and I will come back again and referred to people. Thank you again guys!
Jorge A | Overall ExperienceIt was very convenient to off-load our moving van where we were returning the van and auto-transporter.
Gregory C | First ImpressionsAmazing customer service. The facilities always clean the employees have a great attitude. 10 out of 10 I recommend.
kelly m | Overall ExperienceHal was/is simply amazing kind and concerned for his customers I'm appreciative of him
Tema C | Overall ExperienceVery good customer service
SANTOS G | Overall ExperienceWill never use again
PAULA C | Overall ExperienceZip tie was still on unit
PAULA C | First ImpressionsMy needs were met quickly professionally and timely. Any questions I asked were answered to the best of their knowledge. Instead of having to buy a punch of boxes they encourage customers to bring back gently used boxes for others to use for free!!!! Very helpful and life saving for me! Over all people were very friendly and I would tell and refer any one to this location! Great experience!😁
LINDA A | Overall ExperienceVery helpful and very professional. Answeredall my questions
Jemy H | First ImpressionsUhaul on Oracle by the Automall is excellent
Melinda H | First ImpressionsHaal and Mr Phoenix were very polite and take care of me, 100% recommended. Thank you again guys
Jorge A | Overall ExperienceIn all the years of dealing with that specific branch, we have never had any problems. We were always held in high esteem… so we started dealing with uHaul when our kids were in college here 13 yrs! Then we moved here from Canada in 2016, and never ever had any one be mean. Hal and his staff were always courteous and helpful and helped us through many ups and downs! We had rough times and they always let us know that we would be okay! I don’t know how I could ever repay the kindness… other than a huge thank you from the bottom of my heart! I would recommend Hal and his crew to any one… both in the business sector and personal.. thanks once again to Hal. You truly are a man in a million with a huge heart! It’s humbling to know that there are some people who make all the difference in this world! There are times where I thought my world had ended.. again Hal pulled us through! That warm smile is as huge as your heart Hal!! Shout out to you and your operation! From the Almeida family 🙏
PENNY A | Overall ExperienceSafe and secure.
Hal D | Overall ExperienceJohn K went above and beyond the call of duty in getting me set up for a storage locker and rental trailer. Thanks John!
STEVEN S | First ImpressionsSaved my butt again. Excellent - esp the manager, Mr Diaz
RAYMOND K | First ImpressionsThe staff is always very helpful and goes out of their way to help out. I worked with John and he was kind and helpful.
Pattie P | Overall Experience