Staff there are amazing and the manager is very professional
Darrell P | Overall ExperienceSelf Storage Units in Waterloo, ON, N2V1A1
U-Haul Moving & Storage of Waterloo
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I have been storing item at U-Haul for many years and very happy with the choices of storage size etc. However, in the past couple of years there have been raises in rent twice a year. What's up with that? Storing has become way too expensive.
symeon d | Overall ExperienceThe only reason I didn’t give Excellent is that for the entire day that we went back and forth, the alarm would not work and every time we returned with a load to put in the locker, the alarm would go off. This went on all day!
Dave K | First Impressions1. It is unfortunate that we had to leave but your location does not offer a 5x5 unit which is all that we needed now. 2. We always kept a flash light in the unit because of how dark it was. Because of both reasons we moved to Mini Mall Storage or else we would have stayed.
Claus R | Overall ExperienceNo complaints, just no longer needed storage. If I need storage in the future I’ll definitely go with Uhaul.
Brianne G | Overall ExperienceCharged me 50 dollar late fee It doesn’t make sense I pay 139 dollar for the whole month and they charged me 50 dollar for three days late
Asaf N | First ImpressionsThank you.
Andrea B | Overall ExperienceBrian is an excellent manager.
Mike D | Overall ExperienceThe Manager Brian and the staff at Colby Drive Location were fantastic. Friendly, knowledgeable, accommodating and more. Thank you for the many times and years of great service. Cathy.
Cathy C | Overall Experienceyour overall customer experience us what has kept me a loyal customer for 30 years. I feel compelled yo tell you what a phenomenal job AJ did. He went way over and above his job description to ensure that both my vehicle and the trailer was safe before authorizing me to leave. I don't know what I would have done. Hus persistence paid off. He was determined and had a positive attitude the entire time, which kept me calm. Moving is stressful and he did everything to make sure my rental was not stressful. Just guaranteed another 30 years of loyalty from me. He loves what he does and deserves a raise! He kept his cool and held down the fort even with a new girl in training. Please make sure he knows how thankful I am. I told many times. But he deserves positive feedback. Cheers!
ROBIN D | First ImpressionsFriendly.. very helpful, quick to the point and great security.
Tony d | First ImpressionsVery clean nice unit.
WENDY B | First Impressions