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PEARL L | Overall ExperienceSelf Storage Units in Waxahachie, TX, 75165
U-Haul Moving & Storage of Waxahachie
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThere is a very, very bad rodent infestation!!!! I had to clean and sanitize my things before I could move anything out. On top of that I received a rent increase notice. I will not pay over $200 for a space like that and it’s not climate controlled.
Terrance B | Overall ExperienceYes, you have a pest problem there. Found a lot of rat dropping. I had nothing but my Can Am Spyder and paperwork in there and it was droppings everywhere. On a good note, there was a young lady that actually stayed after hours while we was trying to get the motorcycle on the toy trailer and we really appreciated that. She probably stayed about 15 minutes after her shift.
Tracy G | Overall ExperiencePlease with service a
KELLY P | Overall ExperienceThe manager let someone that was not authorized on my account to cut my locked steal my things. And when I called to complain, they hung up on me and refused to answer the phone again. This was against the law and I will NEVER USE UHAUL AGAIN!!!!!!!
MISTIE H | Overall ExperienceThe staff here is so wonderful !
KATHERINE M | Overall ExperienceThe woman who checked me in was so nice. She went above and beyond to make sure that everything was completed before I moved into my Storage Unit. She helped me check my truck in and save me time and effort. She was amazing.
KATHERINE M | First ImpressionsWhen arriving your staff was pleasant and helpful. They really helped me I don't remember the young lady's name that checked me in but she went above and beyond. I really appreciate the customer service that was given, that is really rare these days. thanks so much!
Corey W | First ImpressionsAll staff members were aternative willing to help very friendly no pressure to make a decision very patient great location.
JULIA L | First ImpressionsExcellent customer service
YOLANDA G | First ImpressionsPleasant experience
DARRELL B | Overall ExperienceThe entire staff were very helpful and professional. Highly recommend this location.
Luis C | Overall ExperienceThe staff at the Waxahachie location has been amazing.
STACEY F | Overall ExperienceThe staff parks their personal cars inside the gate within the aisles making it impossible to get down. They treat the area like it’s absolutely their own property. Rude and unprofessional. Because of them I would beer use that facility. They need significant guidance and or fired
Clarence P | Overall Experience