Very kind workers that were easy to work with!
CATHERINE H | Overall ExperienceSelf Storage Units in West Lafayette, IN, 47906
U-Haul Moving & Storage of West Lafayette
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Hi there the unit and never got a lot never talk to nobody never spoke nobody ever came down and checked nothing I move my stuff out and I have not been there since the same week I moved in I moved out it was the most saddest thing I've ever seen in my life nobody did nothing I would never do that again never ever with you all
Kelly P | Overall ExperienceStaff were very friendly and helpful. Facility was clean and easy to navigate, with convenient amenities including carts to facilitate move in/out and a bathroom.
STEVEN L | First ImpressionsI find Uhual provides 1 stop solution for moving is very convenient. The storage warehouse is clean and the temperature control is good. I appreciate that you provide trolleys, but there’s room for improvement as the one I used was sometimes hard to steer and tended to drift to one side. There are other concerns. I reserved a storage unit and purchased a lock with it. However, when I picked up the truck and set up the passcode for the unit, the staff forgot to give me the lock. More importantly, the door latch is broken, making it impossible to secure the unit. I also noticed a cookie inside the unit before I started using it. I believe these concerns can be addressed. I hope U-Haul’s storage service continues to improve. Thank you!
Stella Z | First ImpressionsPerfect for what we needed. Really appreciate so many carts being available.
Mary K | Overall ExperienceThe facility and staff are very good but the alarm keeps going off unnecessarily. In the fifteen minutes i was inside, the alarm must've gone off maybe 7-8 times and it was very frustrating, annoying and anxiety inducing.
Kaiwaan D | First ImpressionsBathrooms were a bit messy but everything else was amazing and staff was very helpful.
William S | First ImpressionsNo comment
Rhey l | First ImpressionsShoutout to Cole and Karen who assisted me with move-in. Friendly and helpful staff. Gave clear instructions on how to find my storage location. Clean facilities! I'm a repeat customer and will keep coming back with my business. Thank you!
Patricia C | First Impressionssuits me well and David does a great job
ronald k | Overall ExperienceProvided good customer service, answered all questions regarding storage inquiries and treated my god mom and myself with respect
Arianna A | First Impressions