Customer did not leave a comment.
Robert L | First ImpressionsSelf Storage Units in Williston, VT, 05495
U-Haul Moving & Storage of Williston
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Services at Other U-Haul Locations
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Mouse poop everywhere. All my documents are ruined.
Peter M | Overall ExperienceEveryone was extremely helpful from the first moment I walked in to when I moved out. Customer service was fantastic.
PHYLLIS M | Overall ExperienceStaff was exceptionally kind and helpful
JANE L | Overall ExperienceCannot do 1 year price lock because of transient status Customer service representative was outstanding: patient, considerate, and very helpful I am so appreciative
JANE L | First ImpressionsOur person at the storage store was Bailey and she was the most helpful, courteous person we have met at any uhaul place to date.she is amazing.
Mack J | First ImpressionsI walked in to rent a storage and I was greeted with respect and professionalism. Also the storage unit is very secured and clean. I did not know about a one-year promotion for a price lock and I was not asked about it upon my arrival but I should look into it.
rob r | First ImpressionsA mediocre experience that ended horribly for both my storage and trailer rental. I very strongly dislike U-Haul and would never re commend them to anyone
DANIEL C | Overall ExperienceMy son's car was stored here for 1 month after college. I tried to contact the Williston, VT location multiple times by phone and email with no response. Phone calls would roll over to their national customer service. I was reaching out to them because my son was picking up his car on the same day as the next billing 6/27. I was hoping to pay for one day of storage. I spoke to customer service on 6/22/26. Sophia, customer service rep, contacted Williston location and she confirmed that as long as my son's car was picked up by 6/28 we would NOT be charged for another month of storage. My son flew into VT on 6/27 and picked up his car and was charged for an entire month of storage $184.95. I asked him to have Patrick the manager call but I never recived the call. I called the 1-800 number and got a national customer service rep, Candice. She called the Williston, VT store and requested they refund the charge. I have not heard from the manager and have not received a refund. I will be disputing this charge and filing with the Better Business Bureau.
Michele W | Overall ExperienceRented and paid for a lock, which the receipt said was ours to keep. My daughter was asked for a separate credit card when she picked up the lock/key. They continued to charge her card and not mine, despite being asked multiple times. And when she turned in the pass keys at the end of the rental, they said the lock/key stayed with them - that it was not actually purchased as confirmed on the receipt. Frustrating experience. Too bad b/c the actual facility is terrific and kept very clean.
JULIA F | Overall Experiencethe facility needs more staff to handle customers quickly
PAUL A | Overall ExperienceBailey is awesome!!
CHERYL W | Overall ExperienceI didn't move out. They have closed my account in error and all phone calls route directly to corporate customer service--this location never answers the phone. All corporate does is send a message for the Williston VT location to call me back, which they never do. This has been going on for days. Unacceptable customer service.
Joelle B | Overall ExperienceAbsolutely the best in the business!
JAME D | Overall Experience