Best ever
MURAT U | First ImpressionsSelf Storage Units in Windsor, ON, N9E1R9
U-Haul Moving & Storage of Windsor
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Devonshire Heights
815 Sydney Ave, Windsor, ON N8X3J6 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of South Walkerville
1508 Walker Rd, Windsor, ON N8W3P4 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Old Castle
5025 Walker Rd, Tecumseh, ON N9A6J3 View Available Units3.4 miles from this location -
U-Haul Moving & Storage of Forest Glade
9082-9152 Tecumseh Rd E, Windsor, ON N8R1A2 View Available Units5.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Satisfied
STEPHEN T | Overall ExperienceI used 2 unit storages from end of March to end of November. Booking was easy. Driving to the storage for loading and unloading also was easy. There were no mold or bad stuff on my things even after 9 months. I was using unit 1005 and 2005 outside. I am not sure what were the access hours to the unit, i just know that my boys were able to put the moving boxes there in the middle of the night as we had to empty the house which was being sold by a morning. Self checkout option is a very good option for busy people. Because usually if we need to do that through the réceptionniste, that is going to take a long time as it is always a long queue of people there RECOMMENDATION to customers. Do ur reservation online or through the app, and just go for the key pickup there to save urself ur time Thanks to the store staff. I think U-Haul company should make some changes to the app to make it work faster Thanks again for the storages
Salome K | Overall ExperienceI couldn't get inside the area where my storage space is located. I was at the location for more than an hour and had to go back without moving my things to the storage room. I have followed the process mentioned and when I try to open the entrance door it doesn't open. I contacted customer care multiple times and I was told by the agent that they contacted the store manager "the door might have been stuck". I requested the customer agent if there is any drive up storage available but there was none ready to use. I no longer need the space as I made another plan to store my things. I request to cancel my storage pace and request a full refund
Shravan K | Online Move InI dealt with Katie and Hassan that gave wonderful service! From day 1 first phone call asking questions to end dropping off thank you so much I felt blessed to have dealt with both Katie and Hasan! I also dealt with Shannon from customer service that was abrupt not helpful, disappointed with the service when I asked for the address to confirm where to pick up trailer she told me to google it. Wow-isn’t thy part of the job to help the customer?
SHERIN W | Overall ExperienceGreat storage facility
KEHINDE A | Overall ExperienceExcellent service and precise and timely support
Bharat N | Overall ExperienceFriendly with a good sense of humor
ray c | First ImpressionsThe person that checked out my stuff was very friendly with good customer service.She is one of the reasons I will keep coming.The place is also a great place but I'll appreciate it if we are allowed to pay according to the number of days we skipped checking out rather than pay for the entire month just because I was a week late.
Queen E | Overall ExperienceI needed to setup a small storage space for only a month and the folks the Dougall location were very friendly and accommodating. The office was even open on Sunday which was way better for me than waiting until Monday to get started. The unit itself was clean, seemed very secure, and heated which was nice during December access. I would definitely use this facility again if my needs warrant it.
paul g | Overall ExperienceGreat staff!!
Susan S | First ImpressionsThere was miscommunication in the beginning of my rental that lead to my storage unit being locked. I asked for reoccurring payment and the employee did not add it or it had been removed. I did not know. I rented a truck and after work, I went to remove items only to find out it had a seal on it. Thankfully wonderful manager rectified it. I was satisfied. She gave me an additional month free for the miscommunication however I kept getting emails saying I was past due when I wasn’t. It was very frustrating and annoying
Abdallah E | Overall ExperienceVery friendly and helpful staff really enjoy dealing with them
Edmund S | First ImpressionsThe ladies who work here are awesome. Great place great service 10/10 well done on hiring the staff at the dougall location
marla m | Overall ExperienceYes, even though I have water damage to some of my stuff from a leak in the unit. Jaclyn was very helpful with offering an immediate solution, by offering a trap to cover the rest of my stuff and moving me to a new locker to avoid further issues. Jaclyn has done everything in her power to take care of not only my property but uhaul property as well., by moving me to a new locker she could have the leak taken care right away and maintain an income with that unit. I never had this feeling of appreciation before. You see I had a locker for almost 2 years after walker rd location. I never enjoyed going there cause it was out of the way from home and my neighboring locker was broken into. It is very convenient for me to stop and pick stuff up at my leisure here. Thank you to Jaclyn and the staff at this location ! Very professional and compassionate team.
JAMESD R | First ImpressionsFantastic
KEHINDE A | First Impressions