Customer service rep was very professional and knowledgeable about his job
Vera A | First ImpressionsSelf Storage Units in Woodbridge, VA, 22192
U-Haul Moving & Storage of Potomac Mills
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I really like your facility for your manager she is really good and respectful
ZAINAB K | Overall ExperienceWhile moving my belongings into the storage was a simple and non-stressful process, at 9:00 pm on March 31, 2026…the outside lights kept shutting on and off which made it unsafe and the visibility to move my things very difficult. There should be better lighting and lighting in the storage units.
ANESHYA D | Online Move InEveryone was friendly and helpful!
mavis w | First ImpressionsGreat location
Keanu J | First ImpressionsGood keep it up
Adelaide O | Overall ExperienceThe manager is awesome and so is her staff! She is a great asset to U-Haul and is very attentive to customers!
MONICA J | First ImpressionsI. Find It Strange That Only Active Duty Get Veteran Discount. What Is The Diff Ron. I’m A. War Veteran.
FRANK I | First ImpressionsGood
jose p | Overall ExperienceVery nice but there were cobwebs on the door
Adelaide O | First ImpressionsUnit was to small and I had to use another unit not what I expected
Earsell B | First ImpressionsOn 8/25/25, I met a female staff about reserving a 10x15 unit which was secure with my debit card with the first month free. On the Friday after the 8/25/25 while purchasing covers, another female stated that the unit was not secured but did another transaction for the same unit. I kept both documents. On 8/30/25 10x15 storage and and unit was shown to me which was the first month free moving forward. On the Friday of the same week while purchasing covers, the second staff stated that unit was not reserved and she did another transaction. On 8/30/25, I met a gentleman who told me that there were no reservation, but only the 10x20 was available. I became frustrated about the entire process and disappointed in the service which was a poor communications
koretta C | First Impressions