The Service Received was A-1 displaying Quality Experienced, Courteous Assistance. ie I called the Troy NY 4:45p location provided did reservation and then linked me to Albany location check-in and pickup @6p. I then returned by 10 location closed. I called on line services whom assisted me with New online return Policy. I would Definitely recommend UHAUL Locations 24hr Top Quality Services ðŸ‘5 STARS Sincerely One Satisfied Customer Celeste T. B-T
Trailer Rental & Towing in Albany, NY at U-Haul Moving & Storage of Albany
Moving to or from Albany, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Albany, NY 12202 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Albany, NY
Cargo trailers in Albany, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Albany!
Utility trailers are perfect for towing large or oversize cargo in Albany, NY 12202. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Albany provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Albany, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Albany, NY online today!
Trailer and Towing Supplies
I never received a final Bill. Also, when I returned it at 7:20pm I couldn't get the computer to work, Called The 800# which kept dropping making it very stressful to return. We were there for about 40 Min. My wife who was at home in Albany was trying to live chat with someone and in a minute someone responded saying they would get someone to answer and help w my questions and no one ever came on. This part really needs to be fixed. Thank you
There was quite a bit of broken glass in the cargo area of the truck so I had to clean it before loading. Also, the passenger side mirror was cracked and had pieces missing. This made it very difficult and somewhat dangerous when backing up and changing lanes. Otherwise, I was happy with the experience.
I Had Reserved a Trialer I P / U @ 17:30 / 1800 Returned back early Morning next Day, without using it and I been Charged for 24 Hr rental, so as Regular Customers, I Should get Discount, but is okay I can go some other Rental, I get cheaper, Like , Home Depo Or Tractor Supply .
I would only recommend this place to a friend if they lived near me. It is the only convenient location for me to go. I thought it was supposed to be a 24/7 truck share location but they apparently do not participate in that. The people who work there are rude and several of them were not wearing masks. Some significant changes need to be made in order to improve the rating of this location
The staff was extremely friendly and accommodating.
My odometer photo at pickup showed 4409. Im just looking at my paperwork from UHaul and it shows 4391, a difference of 18 miles. Fuel listed at 1/2 but it was less than that. The truck bed contained a 32 gallon tote filled with construction debris and about 50 ft of metal encased wire conduit. Staff rushed out to remove the debris when i informed them that I left in the parking lot. I needed to sweep sandy dirt out of the truck before loading my furniture. I immediately fueled the truck and needed to clean a bug encrusted windshield. This truck was used between the last renter and my pickup. Its a nice gesture to allow your staff to use vehicles between rentals, but the mileage should not be allocated to the customer. Other than that, everything was fine Contract No.98719163
Fast and friendly staff.
I rented a different cargo van on 3 separate occasions over the course of two weeks and each experience was very pleasant. Each vehicle I rented was super clean and well maintained. Staff members were fantastic and got me on my way quickly!
I needed a cargo van for a couple hours and they were able to accommodate me, even though there were no cargo vans available. Highly recommended!
All the staff members were beyond helpful and courteous!
Smoking is prohibited.
Staff inside and outside are great!
Good overall experience
Check engine light on. Transmission was just about done. Loud noises throughout the whole trip. Notified the agent at the desk and they laughed. Terrible customer service. Would like a refund
The contactless option to pick up is a sad attempt at modernity by U-Haul. It took far longer than if I had just gone inside and talked to someone. The truck I rented smelled like cigarettes and distinctively of cat urine. Dropping off was at least easy.
Truck was clean but maybe the oldest truck on your fleet. Was uncomfortable driving a truck that old
The truck I was given was not the one listed on my contract. I didn't notice it, but when I returned the truck to a different location it created confusion. The gas tank was only half full when I got it, and I submitted pictures of the gas gauge when I picked it up. I returned the truck with a full tank because I didn't want to be charged, so I lost money because of it. Everyone was very nice, it was just inconvenient.
There were only 2 customer service people when I went in at 8am with my reservation. Which was fine but neither of them seem to enthused. Just pointed to where the truck was in this huge lot I was walking around clueless. Then I had to take the long walk back because there were dents on the truck. Someone should've came outside with me to go over it. And I was never told on how to operate the truck. Also the customer service lady just said there's a box out there to put the key in. It would have been nice for her to tell me where the box was. The cabin of the truck was filthy, I couldn't even see out of the windshield, it was so dirty on the inside. You would think with all this covid-19 going on the truck would be clean! The truck sounded like a jet engine. The rpm's always stayed at 3. Engine constantly revving. I've rented lots of Uhaul's and this is by far the worst experience I've ever had and Unfortunately I probably won't use them again.
The Uhaul had a broken fan so I had to air movement in the truck. The visor was broken and the uhaul employee taped it up with electrical tape.... after two minutes it fell down and he ripped it off....great comedy show
No one seems to know what is going on. They can't even call a store down the street without holding for a long time. They want to help but they dont have the resources. a lot of hoops to jump through and inconvenices. Does not run smoothly.
True ZERO CONTACT enabled by the zero contact mobile rental/return experience... REALLY nicely designed and implemented!
I don't know his name but he hooked up the 5x8 trailer and was really friendly and helpful. Highly recommended and a great experience. Thank you!
So disorganized and no one ever answers the phone