The starter was a little wonky but the guy at the desk was very kind
Channon B
Danes Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, OR 97321
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented a trailer. The step-by-step return process would work better if photos of the rental, particularly the rear, were taken before the trailer was parked and disconnected. It is difficult to take photos of the rear of the trailer after it is backed into a space against a fence.
Marc WThe truck handled very nicely. The gentleman, who handled the transaction, was very friendly and helpful. I think it would be better business not to charge for the handcart. A little pricey. Thanks. Good professionalism.
DAVID RUpon arrival, the older gentleman working the counter, Dale, literally accused us of "almost running him over" in the dirt lot as we looked for a parking spot. Thinking he was just joking around our party laughed but then he doubled down, seriously accusing us of almost hitting him. I stopped him short explaining that I saw him walking back to the office and we were absolutely nowhere near him. I have zero idea what in the world was wrong with this guy to fabricate a situation and start the interaction that way, but it basically went downhill from there. He angerly proceeded to ask whom he was dealing with. I explained I had made the reservation, but my brother was added as the driver online. He "announced" he would only be dealing with “him” and proceeded to ignore me. I laughed again and said if you want to get paid, you will deal with me. I was looking at my phone for Penske number when he decided to turn it around. Seriously the most unprofessional person I have dealt with in as long as I can remember. Avoid, Avoid, Avoid!
Jason SMake sure gas is topped off mine was 1/4 tank low didn't have to return to office ....these guys are the best i'll see them again soon thx Jim
James W