Front desk lady was very rude and didn't have a mask onKimberly L.
Trailer Rental & Towing in Arlington, TX at Storage Depot Arlington
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Arlington, TX 76014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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1. Ensure that the cab of the truck is wiped down. 2. The fuel light was on 3. Requested dolly was not in the truck 4. Padlock needs to be replaced 5. Location is too small and unsafe for pick up and drop offTimothy C.
The service was great at this particular Uhaul facility.Shinika K.
NOTHING CLEAN FAST FRIENDLY THANK YOUSHAMAELA P.
Bonnie is a angle sent from above!!! She went above and beyond to help me out. Me being a dumb ass I left my car keys on the bumper of the rental truck.Drove off and fotunetly they were not far from my garage. She took the time to drive me to find them. I cant thank her enough!! She is a life saver!! Thank you SO MUCH!! tNunziato D.
The lady was not very friendly or enthusiastic about anything the truck also had a broken part in it that made it drive weirdPreston H.
The man and lady we met when we brought truck back were awesome!Debbie B.
Have the trucks already backup in the parking spaces. This would be much easier to exit the uhaul location. Other than that everything was excellent. Thank you.Joel M.
Great customer service, both people showed a lot of care and explained everything very well! Best experience I have had with U-haul!Ettienne S.
The customer service was excellent! I had a tough time using my phone for pick up and return but the gentleman on duty helped me with everything while maintaining a friendly attitude ??Abigail D.
Nothing. Agent at location was great!Trinette B.
Reservation was not guaranteed I reserved the truck at 9 AM but did not get it until 11:32 AMFrank L.
The lady at the counter that processed the rental was FANTASTIC!James S.
Mainly the drop off location at U-Haul Moving & Storage of Grand Prairie, 2455 Tarrant Rd, Grand Prairie, TX 75050. The manager/owner I think Steve was rude and disrespectful. Thanks from the person that lay down his life everyday for citizens by being a Cop. Thanks Stevedemond D.
NJO IMPROVEMENTS NECESSARY..... DORIS is the BEST! So professional. kind and courteous! I would NEVER rent from anyone else... All because of DORIS!!! Blessings, Bill K.BILL K.
Everything was fine and Mr. Philip was fantastic!veronica G.
Will never rent from uhaul again, my experience with your company was horrible and will let my family and friends know not to rent from y'all.MATTHEW A.
Upon arrival the staff was very friendly and polite. They went over everything with me in great detail. I was highly impressed with the initial interaction. However, when I returned the the truck my interaction with the staff was highly unpleasant to say the least. The gentleman was very aggressive in manner. Granted, I was 20 mins late with returning the vehicle due to traffic which I apologized for but he didn't even acknowledge me when I spoke to him. He was very rude. I will not be returning to this location and do not recommend this location for business.Jason H.
Loved the lady who helped me. So nice. Loved her energy.Josh W.
Nothing. The staff was very friendly and professional.Keri C.
Very helpful and friendly staff made it very easyDaria W.
Everything was to my expectations. The service I received was exceptionalveronica L.
U-Haul is always my go to. The only issue I had this time is with the gas. The pick up was so fast...I mean literally 5-6 minutes. I signed and was out. I honestly did not pay attention to the gas that was mentioned on paper. When I got in the truck it said 1/4 tank. Drove from Arlington to Watauga and did not put gas. When I turned the truck on(at my home) after the 45 minute the gauge said full. I knew that was wrong because when I pulled off of the property(U-Haul Arlington) it had only 1/4 tank. From my home to the gas station it was going down slowly but I never knew exactly how much was in the tank. I put $15 and then the drop off location was less than a mile away. When I got home and looked at the paper work I signed off on 3/16 of a tank. I really don't think it had that much and maybe the previous renter did not mention it. When I dropped off the U-Haul the gauge says it's almost full but I don't know if that true due to it only saying I had a 1/4 of a tank when I turned it on. I am being as honest as I can because it's not fair to the next renter that thinks it has almost a full tank and it might not and they get stuck on the side of the road. I also do not think that it's fair that I am being charged a fee for being honest. The picture I took during drop off says it's almost full but I know I only put $14 or $15 in the tank. I really do hope this issue gets resolved and I don't have to pay more than what I am responsible for. I've always used the rental service and want to continue.jessica M.
I wish I could remember your manager's name because I would be sure to call her out as not only friendly, but also professional and efficient. She's great! And I was pleasantly surprised at how well maintained the equipment and trucks are.Donna T.
The bestLorraine J.