Everything was good. Staff was very friendly and helpful.
Ronald Z
Storage Depot Arlington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy pickup and drop off.
Mark GNothing everything went smooth
Pat JThe UHaul system should force customer or UHaul worker to always take pictures when checkin to avoid disputes, protect customer against accidents occurring between the checkout of the last client and the checkin of the new current client. The current process is inconsistent and confusing because I always dispute and take pictures to protect myself. When I came to the UHaul drop off site, the UHaul representative and UHaul help line representative cannot checkin because of a system error. I told the dropoff representative that I disputed most UHaul truck pictures because I wanted to take pictures when checkin to protect myself. So the dropoff representative called another help contact to get in my current UHaul contract file and removed all the pictures I took in order to do the checkin successfully. This is not the right way to do because all my checkin pictures are wiped out and if there are any disputes about truck damages, it only protect UHaul and not the customer. I would rate this UHaul application as unreliable causing delay in my checkout process which involves lots time if many persons involved. In conclusion, your company needs to hire better IT team. I would rank this UHaul application for this checkin & checkout process with 1 star out of 5.
thanh dI am so grateful that the people who care about you and your family. They are so much helpful and knowledgeable about their services, efficiency and quality of business. Thank you! Sincerely, Willicestine Irby
WILLICESTINE I