Vehicle was dirty in the cab and in the van. Customer service is poor.SHERRY J.
Trailer Rental & Towing in Athens, GA at Nima Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Athens, GA 30606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Y'all took $200 from me I only had it for two dayRobby B.
It's goodERIN K.
Everything was outstanding no changes needed perfect 10.THOMAS M.
charged me for equipment I didn't get or use!!Jon T.
The mileage in my truck was recorded incorrectly. It was as if they did not account for the miles driven by the previous customer. I called this location to report my issue and they told me I was at fault because I did not take a picture of the odometer when I began my rental. No one told me I needed to do this. The seats of the truck were covered in crumbs and cigarette burns. However, the truck was in great mechanical condition and very easy to drive.Allison P.
Quick and easy pickup process, especially with the app!Edward A.
truck not clean, in cab smell like smoke Attendant was friendlyJoseph L.
Absolutely horrible experience, the truck was dirty, the brakes did not work properly, the pick up location is an absolute dump, disgusting. I will never ever rent from this place again and they should have their uhaul license revokedAshley C.
No suggestionsâ€” all went smooth and as agreed.JOHNNY F.
AC was out and neighborhood was shady.Rose W.
Literally in a gas station. Staff member literally just took my papers and told me to drop the trailer. No help whatsoever and just overall bizarre. Then I preceded to get charged for an extra day and the staff member forged the drop off time to be a day after. Ridiculous.Roger F.
There was a styrofoam cup left in the cup holder, which by itself isn't a huge deal, but I told the guy behind the counter and he assured me it was no big deal, it had already been checked - given that there was no way the inside of the truck could have been properly sanitized by the COVID protocol specified on the UHaul website, I was a little disappointed and I wonder how many other locations are just checking boxes. Ultimately, after I specifically asked him to, he removed the coffee cup, but I mentioned that it probably should be sanitized for COVID stuff and he didn't acknowledge the request (I could have asked more directly, probably, but at that point I was in a rush and tired of feeling like I was putting him out and left). I also wasn't given the mattress cover I prepaid for online - by the time I realized I had already gotten to my apartment, and just went without it. I got a refund when I returned the truck (it took ~15 minutes), but I would rather have gotten the cover when I picked up the truck, of course.Alyssa B.
Make sure everything in relation to what they're renting is working or in condition to be used. My right signal turn on an auto transporter wasn't working. That was that was the only inconvenience, otherwise everyone was very helpful and hard working.XAIMARIE S.
Have the shop owners clean the trucks so that the next person does not get charged for someone else's mess. The shop owners should also do a walk through so people aren't charged for damages that already exist.Mallory E.
Check trucks better as far as mechanical issues. The truck I had needs a tune up it was shaking alot. I'm sure needs alightment it keep going to middle and side of the street. There was no air conditioning it was blowing out complete hot heat which was not good bc it was already burning hot outside. The truck smelled like mildew and humidity. Mud in the inside of floor mats. I can tell they only check the gas and milage then park it. I really wouldn't recommend this location.shanequia C.
I would of appreciated if he would have told me the air wasn't working before I purchased it...it was 97 degrees that day with no air I could have went to another location and rented one with air, told him about it when I returned it and the only thing he could say was we put in a work order. He could have least discounted the truck price????NYKEA T.
The owner is amazing - the customer service is top notch.Andrew R.
He made the return very easy. We just dropped off the truck and were finished.Leslie S.
I did not like the location, but the Hispanic gentleman, who's name I do not recall, handling the transactio,n was great in every way.cesar B.
Both people that helped me were very nice. I liked the fact that the guy came out and helped me back up my truck to attach the trailer and attached the trailer for me. The place itself isn't in the best neighborhood so just watch out for anyone lingering around you.John O.
Completed form online but when we got there, he couldn't access drivers license information Took 20 minutes standing in a chevron food mart with shoppers coming in and not adhering to social distancing. UHaul failed on coronavirus guidelines!Glenn Y.
Person not at rental pickup. Waited. Decided truck was too small. Went to another location for larger truck. Person there on Hawthorne said I had to pay (again). Had already paid. Boo. Got hone and there was no dolly (we reserved). Called uhaul on Atlanta Hiwy (that was where we were supposed to pick up original truck). National office of uhaul contact sent us to Nima. Atllanta hwy made everything okay.ian G.
At this location, another employee would have been helpful. I had to wait until he assists with store customers before I was helped. He was respectful to me..Mary M.
Truck didn't drive smoothly and made a noise plus radio didn't work, but radio wasn't important for 14 miles. Employees were nice.Sandra W.