Overlooked the uhauls being parked in a mud lot. Weather has been bad lately - I get it. Was quoted a FIRM price that was not subject to change of $84.22. Paid. They raise the price upon return another $30.19. My requested pick-up location was changed to O'Bryan's without my knowledge. No call. No email. No nothing. I showed up at my reservation site and was told to go across town - it's there now. Putting me extremely behind, but okay... so I get to where my truck ACTUALLY is. Do mobile check in for my rental. Had to mess with this for about an hour because of long wait times and so many unforeseen difficulties with the process. Putting my WAY more beyond on my day. Then uhaul mobile stated it was unable to give me the key location. I was across the mud field to O'Bryans. They come out. No one wearing masks. Mess with the most rusty janky lock I have ever seen for 10 minutes before they could open. FINALLY, an hour and a half after my expected pick up time I'm on the road. Then I am informed instead of being able to drop the truck off in Louisville, I have to drive ALL THE WAY BACK to Bardstown to drop my truck off?! So on the same day, i drop the uhaul back off where I picked it up. Literally every single aspect of what I reserved changed. And it is absolutely ridiculous that I was charged more after this absolute shit show. Sorry for the language, I honestly never complain about anything, but I honestly feel like I was screwed all the way around. I hope there is something that can be done to rectify this.
Trailer Rental & Towing in Bardstown, KY at O'Bryan Equipment
Moving to or from Bardstown, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Bardstown, KY 40004 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Bardstown, KY
Cargo trailers in Bardstown, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at O'Bryan Equipment!
Utility trailers are perfect for towing large or oversize cargo in Bardstown, KY 40004. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at O'Bryan Equipment provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Bardstown, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Bardstown, KY online today!
Trailer and Towing Supplies
Everything was great the best experiences I have ever had with uhaul
Great experience! Equipment and location were clean. Will rent again.
I ordered a dolly online. When I showed up they said they didn't have any and that uhaul will allow you to rent anything even if that location doesn't have it. I needed a dolly so I had to drive across town to another uhaul place to rent. Incredibly inconvenient and added mileage and gas to my trip which exceeded the limit. Not pleased.
Well first I had a half of tank of gas and they had it on paper for full and I went back in office and told them then they wrote on paper it was half which I have a proof and I showed to the guy at counter when I drop the Uhaul off they are still charging me $56 for the fuel that I did not get when I pick it up.
Nothing, was effortless.
Great service and availability
I was not notified that the location was changed. So I arrived at the new location 35 minutes late. Get the truck and take off already late to my appointment. Then discover the paper printout says I have to be back by 2pm. I ask for 6 hours. I didn't get the truck till 9:45. So I hurry to get finished. And one the way back to the uhaul location they call me making sure I would be there by 2. I give the profession Uhaul Company a 1.
The location and the local store were fantastic. Very nice and helpful.
The truck was crawling with roaches!! I had it for maybe 30 minutes and was told I should sweep them out! Then was told I could not have a refund because they do not maintain the vehicles! I called Uhaul and got a refund but after that experience I will never use uhaul again! ??
The truck had to be swept out before I could even load it. Had potting soil, fertilizer , leaves and a trash can in the back.
It was a last minute rental, and they had equipment available. Very nice people to deal with.
Great company to rent from! The guys at OBryans are the best..professional and very friendly! Great job!
Was perfect for renting locally and storing items while doing some remodeling at our shop. Will be renting van again next month on a few separate occasions!
Was charged a full day for an hour and a half usage! That's ridiculous! Shame on you. It won't happen again though
Everything was great. Easy access, parking and good selection of equipment.
The app makes it simple to rent. I like it better then the paper work and the contract and someone showing you everything on the truck i rent U-Haul quite often this is the first time I used the app pickup. I'll use it every time.
no problems at all. pouring rain when picked up, the agent did not delay in hooking up and getting me on the road. great job.
I was traveling in rainy weather and the The cargo part of the truck leaked.
cancel his contract
Good experience overall! Guys at the service counter very nice and professional! I'll rent from uhaul again if need be!
my first call was to request a van but i was assigned to a 10' truck. when I picked up truck, a van was on lot. I drove truck for few mins and went back. it was cumbersome and I went back and van was available. This was exactly what I needed and made the trip much more enjoyable. Thank you so much for O'bryan equip. for facilitating the change
Make sure you have everything on site at one location for people. Don't make them drive all over town to get what is needed.
Have available storage in Bardstown. Rented two trucks 26' & 20" had to pay out of pocket for storage! Had to pay extra for 2nd truck until I found available storage near by!!!
No improvement needed, everything was perfect...keep up the good work !!!!!