This Uhaul location was a joke. No one on the premises. The drop off was completed on time, but the Uhaul employee failed to get it checked in for days afterwards. I called customer service who could do nothing, except refer me back to the incompetent drop of location. Both he and the Regional manager could not be reached during business hours by phone. After multiple phone calls I reached the drop off location employee who recognized his error. Today 4 days later, I received a receipt of my drop off and record of my deposit finally being processed, credited back to my C.card. Your service sucks. This response will be posted on your Google reviews to. Zero Stars is my rating. I'm still waiting for my deposit to be returned.
BRENT P
Lucky Peak Imports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app needs to work better consistently. Had to call Rob to check in.
Scott LHad to move my first location to this one cause they were the only one with a van I needed. I’m glad it was changed. 2 miles away from the airport. Owner was nice and friendly. Could definitely come back when I’m in town
JUSTIN MVery easy dropoff, no complaints.
Mark DLocation was great, staff wonderful to deal with. Really the only complaint was how dirty the inside cab was. filled with dog hair. I have rented several times from uhaul and never had this experiece in the past. Hopefully just a one off.
Dexter L