I think this rental went about as smoothly as possible!
David S
Allison & Sarai Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bronx, NY 10452
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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EROL MOne of the male employees was very disrespectful to me & my children I really didn’t appreciate it , He really needs to work on his customer service.
NAOMI JEverything start to finish was done with perfect execution. Would recommend this location all day.
CHRISTOPHER LWhile attempting to rent a cargo trailer at the U-haul location at LBJ Freeway - Garland they notified me that my name appeared on their e-alert system for past due or unpaid balances, I spoke with five different reps this morning (three from U-haul, one at the store; two customer service reps and two from e-alert). After speaking with the first e-alert rep, he explains that there are two red light tickets under my name with jurisdiction in New York, NYC Department of Finance, one for $100 and another for $150, both rented from RENTAL LOCATION: Allison & Sarai Auto Repair, the one on 01/25/24 an the other on 01/24/24. the information on their Recepts is as follows: CONTRACT # 28494522 CITATION - REDLIGHT 1/25/2024 @ 1:03 PM BAYRON P VIOLATION # 4034820550 BRONX, NY DESCRIPTION: E-5 EQUIPMENT NO: BE7675W LICENSE NO : AM26970 AZ RENTAL LOCATION : ALLISON & SARAI AUTO REPAIR CONTRACT # 28401309 CITATION - REDLIGHT 1/24/2024 OMOTAYO O VIOLATION NO: 4034801669 BRONX, NY DESCRIPTION: E-5 EQUIPMENT NO BE7847C JURISDICTION: NYC DEPARTMENT OF FINANCE RENTAL LOCATION : ALLISON & SARAI AUTO REPAIR I explained to the reps that I have never been to NYC and much less rented a U-haul in NYC. They have so far blew me off and claim that they are my charges even though my driver license is a texas License not an Arizona as they have on their contracts, and I have never rented a U-haul outside of the Dallas DFW Metroplex. They refused to get me to a manager and my efforts to rectify this situation have been fruitless. I no longer wish to do business with this company but I am concerned that my personal information has been compromised by their employees and that they have rented equipment to people in my name in other states. I will next contact the Texas Attorney General, Office of Consumer Credit and the Federal Trade Comission. Some will get their attention.
BAYRON P