I had originally reserved the trailer for pick up in Fairplay Colorado. A day before the rental was to begin I receive notice from U-Haul that I would have to travel 120 miles round-trip to pick up the trailer at this new location in Buena Vista Colorado. This was totally unacceptable. The rental had been reserved weeks in advance and U-Haul could’ve easily arrange for the trailer to be at the original planned location.
Peter S
All Valley Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buena Vista, CO 81211
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- 3.5 Average Customer Rating
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LAVI CThey told us to drop off at another location in Buenas Vista and then charged us $250 for doing so. And we returned vehicle as we received it and we had cleaned up trash that was there prior to pick up.
ERIC NI rented the Uhaul trailer on July 7th, returned it on July 8th, but it wasn't checked in until July 11th and I was charged for 4 days instead of 1!
Jeremy SFix the Credit Card problem where I was double charged and had to go back to get a number for someone who did refund the extra charge minus $2.54. Must have been a cc fee for the charge I shouldn’t have had ??????
ROSEMARY W