Arrival, pick up and check in all were pretty seamless. Return was no hassle.. until I received my receipt. I believe the owner, frank maybe was who checked me in and closed me out. He seemed extremely pleasant so I was surprised when I was scammed out of $50 fuel fee. I received the truck at half a tank, after 3 hours I returned it half a tank. No extra fee should have been charged, and reading other reviews revealed this isn’t the first time they’ve done this.
Jabari M
Auto World Lease & Sales Clt LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pickup took way too long and we were forced to go here because our chosen pickup location supposedly didn't have any trucks available.
Stephon TTruck smelled like cigarette smoke, gas Guage was lied about when I picked it up noted it was half full but was on 1/4. Only 80 miles to empty . After dropping the truck back off it took them 3 days to email me a receipt.
MATTHEW Si did self checkout/dropoff because it was after hours
Natalie DDidn’t even have reservation ready when I arrived, not apologetic once I finally was able to resolve the issue. Had to call U-Haul customer service 3 times to get assistance with this location
Jesse B