Customer rep was friendly and efficientDavid S.
Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage at Two Notch Rd
Columbia, SC 29204
(By Providence Hosp)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Columbia, SC 29204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Employees were VERY helpful and polite!!!DAVIDMARSHALL S.
Very helpful peopleTimothy T.
I got screwed over by U-haul with my original reservation. I am very unhappy with the overall experience. The guy behind the counter made everything right.NATHAN L.
This location isn't in the best neighborhood, but my rep, Derrick Lipscomb, was fantastic!ELIZABETH G.
Add more help inside the storeTYRONE R.
The glass of the truck was dirty. It was difficult to seePEDRO V.
The people were very friendly however the equipment was very dirty on the inside of the trailer. Picked up a second one and it was oily too. Did not realize it just like the 1st one until got it to where ready to load your spent an hour trying to get it off the floor. When I turned it in Greensboro North Carolina They had not switched the serial number From the 1st dirty one that I brought back. Greensboro store was rude and told me I needed to take it all the way back to Columbia South Carolina. They refused to check it in until I made them call South Carolina. The whole experience was a nightmare I should have been credited the full rental amountGARY R.
The truck was empty they told me he would discount me if I brought it back to what the paper said he did not discount me I asked for a one way move and he told me that's what he put down but again a lie so I was charged for another 20 plus miles he said he would take it off he did not. When I called customer service they told me it's nothing they can doTrenton S.
Windshield was cracked, there was a crack in the bumper of the truck. The gentleman waiting on me was concerned with his coworkers, he didn't speak to me about the rental. He walked over to the garage and grabbed a random dolly and not the one I reserved. Never explained anything about the truck. This was my first time renting a Uhaul and I don't believe I will rent another again.April D.
Well I was trying to return my truck after hours about 7:50, the truck was due @8 but I had a problem because obviously the miles didn't add up say I traveled less miles than what was on before I started, so I guess I was driving the truck backwards, so do try to charge me no late fee for yall mistake thanksVALVETA P.
This location had one staff member working and they were overwhelm. The staff didn't assist with where exactly to park the equipment or disconnecting from my truck. Terrible customer service at this location.DARYLE C.
The seats in the truck that I rented it were completely wet . When I got out of the truck after having driven it for about 12 miles the bottom and back legs of my pants were soaking wet!Otha D.
The agent was good. But I reserved a truck and it was not ready (fully cleaned, deodorized, etc). The agent stated that but no other vehicle was offered and I had to pick up items today at the time I reserved. The truck should not have been in circulation at all, that's how bad it smelled.Faye D.
Stay the sameCHARLES W.
When arrived at location, salesperson said he did not need my paperwork just unhook the trailer and they would check it in with the trailer number, four days later seen withdrawal from card for four more days rental, tried to call you only put on hold, finally got chat online and claim number no return call this is poor businessMITCHELL G.
The young man that helped me was excellent. He was in there by himself and the line was long but he took his time with each of us.DANIELLE W.
Good customer service. We had been to two other U-Haul locations that morning and the others did not have any available trucks that day. I was glad we found an available truck at your location - it was clean and had a nice scent. Thank you.LASHAUNE S.
I've been bombarded with incorrect billing amounts and a call from some person a few days after I turned in the trailer. She asked me why I had not returned the trailer. I told her when I had returned it and even parked it where the man told me to put it. Talked with two customer service reps who told me the manager of the store where I picked up the trailer and returned it on time would call me. So, then I got a call from a store on Lebanon, MO. I disputed the bill and received a call from a manager of a store in Lebanon, Mo . He was named Chris at telephone number 417-664-9690 and he called to tell me the problem had been resolved, he said there was another charge for $29.11. He went on to tell me the trailer was at his store in Missouri. Two erroneous charges of $466.07 and $29.11 appeared on my account and I have disputed them.. At this point, I contacted Apple support to file a disputed claim. The two charges are for $466.97 and $29.11. The total amount should have been $362..70. Another charge for $13.44 is correct. If it is included in the totals, the amount I agreed to pay is $362.70.. it was for two rentals in March for $174.63 each plus $13.44. The total correct amount is $362.70. It appears to me that Jonathan Paymon failed to check in my trailer and to further complicate things, he rented it out to someone going to Missouri where it was turned in. So, I'm being charged for a trailer that was turned in in Missouri after I turned it in in Columbia SC where it wasn't logged in as returned on March 26, 2021 Need I say more? This has been a total nightmare.Rodney K.
Woefully understaffed. Young man working there was very nice, but clearly was overwhelmed trying to do the work of three people by himself. It took me almost an hour to rent a truck, most of it simply waiting for him to come inside the store and help me.STEVEN M.
Great customer serviceStephanie B.
Keep up the good workChristie C.
Extremely unsatisfied with my service. Would like to file an official complaintXenia P.
Great customer service and fastV.I.P A.
The first location on Garnersferrys road was permanently closed when attempted to pic up my truck on the day my reservation. The truck that I was given had a defective muffler. It was so loud that we could barely here each other communicate inside the truck wifh the windows up and the gas needle was barley past the quarter tank mark. Other than that the service was good.ðŸ™‚VINCENT M.