Bottom line...The 2 people that were working at this location were the most disrespectful people i have ever came across when it came to customer service, they over charged me over $1000 and said to me" you will be charged and shut the door in my face. I could go on and on with the smart, sarcastic remarks made but it makes me sick at my stomach that such people can treat others like this, I guarantee you im not the first customer this has happened to.
Trailer Rental & Towing in Columbus, IN at Rose Rentals Columbus
Moving to or from Columbus, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Columbus, IN 47201 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Columbus, IN
Cargo trailers in Columbus, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Rose Rentals Columbus!
Utility trailers are perfect for towing large or oversize cargo in Columbus, IN 47201. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Rose Rentals Columbus provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Columbus, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Columbus, IN online today!
Trailer and Towing Supplies
Friendly staff and easy to find location.
After hours and store was closed.
I was told to but trailer with other trailers and but truck where they wanted it.
The app to check in and out is very long and at times confusing. Return was impossible.
Wonderful customer service! Easy to work with and makes the process so much easier than doing it online. Thank you so much Billierose!!
Billierose has been amazing to work with!! Will see you again for our next rental. Thank you!
Thanks for the wonderful customer service! Hard to find now-a-days!! We have rented a truck for the last 3 weeks due to moving and you've made the process so easy and quick!
The owner, Billierose, has been a pleasure to work with! Clear communication on the process, modified hours due to the holidays and quick check-in. Thank you so much!
Make your website or app actually work. I work in the tech industry, and I spent 45 minutes trying to check in and the website would never get pass the location screen
The trailer was clean but had a bad odor! There was scented cards hanging inside but they did not helpd
Name on business not the same as return address in uhaul website. No discussion with employee. Just left truck and gave keys under the window. I wanted to see if I would get a credit for returning truck 1 day early...no opportunity. - just drop off key to employee..
DON'T use this location if you don't have to. Our reservation was at 9am and she didn't arrive until 9:30-9:45 as she was â€œstuck in trafficâ€. Once she arrived, she didn't mention anything about being late. I called the original location I booked the reservation through and he said she was the only one we could use and to leave her a review as she's known for being difficult. Avoid if possible!
I did not see or talk to anyone just park the truck and turned in the keys
The slide up door was hard to lift up.
I have rented equipment from other uhaul locations and this location is probably not up to uhaul standards. I was told to find the trailer and hook it up myself then come and get her so she can check it then was told to check the lights, " if the turn signal works then the brake lights work". I don't think this is what uhaul expects.
The location for us was great; however, the truck was filthy and the back door would not release (would not come back down as the bracket would get stuck because the door went too far up). The person knew that this was a problem as it had occurred before and we had to take it back to find out how to release the door).
I was given a quote of $880.00 and was told it was only an estimate to get my equipment reserved. I had given my current and final destinations for quoted reservation. Then I was given a second quote of $990.00. Both had emails attached. The third and final quote I was given was only a verbal quote, no email attached. The final quote and payment was $1124.00, when I asked why the difference the response I got was because the rate changes for differ days and mind ya, I was reserving for the same day, when I first contacted this location, in Columbus Indiana. My personal opinion was I was taken advantage of and overcharged.
No personnel contact with anyone. Door stayed closed and had to phone in even with people inside.
Helpful, easy access, great hours.
1) I've rented uhauls many times over the years, and this is the first time I've ever had to hitch it to my vehicle by myself. No one to guide me as I maneuvered the car towards the trailer, no one to lift and attach to my vehicle, no one to endure trailer lights were operational. This 6x12 is quite heavy and I doubt most women or older men could handle it Safely. 2) I reserved a dozen furniture pads and none were available when I arrived. I was told I could scrounge through the other trailers and see if any were left inside if I wanted to. 3) when I was told no pads were available I was still charged for them until after I returned the trailer, and then I had to dispute the final invoice. I've typically had very good experiences with uhaul and hope this was only an isolated incident with a location I won't use again in my area.
Rose Rentals is Excellent U-Haul!
The woman who owns the place is a true pleasure to work with! Love her kitty??
I picked the truck up with a 1/4 tank of gas and returned it to this location with 3/8 of a tank of gas and she is trying to charge me $45.58 for gas. This is a total rip off. And I expect this to be reimbursed back to my account ASAP!
First unit that I rented was faulty. The owner replaced it with a unit that performed well.