They threw away our blankets we used for padding after we called them and told them we’d come pick them up. I called U-Haul and they said they would call back within a few days and I’ve yet to hear anything.
JOVAN O
P&B Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crown Point, IN 46307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When dropping the truck off, the tiny parking lot was a bit chaotic (which, yes, is no one's fault) and with a giant truck, made it a bit stressful. I had to answer another load of questions and the app kept jumping to a different screen so, I had to start all over and it was very frustrating. I checked "yes" for helpful personnel because I'm sure they would have been a help, but since I unfortunately chose to do the mobile option of dropping off the truck, I didn't talk to anyone. Overall, my advice would be to NOT use the mobile option of picking up/dropping off your U-Haul rental. Choose the option to talk to someone face-to-face because it will probably save you a giant headache.
Danielle UI wasn’t happy that they charged me for fuel when I specifically filled the tank to where it was when I got it.
BRIAN BProcess couldn't have been easier. Location was attentive to my special needs. Couldn't be happier with my experience with this location!!! Will tell all about my experience and if needed, will use them anytime I need Uhaul equipment!!!! A++++ Service!!!
CARL WEnded up at this location because my original order got moved to Merrillville, then they had no idea about my reservation. Would not answer phone and talked to me through a ring app. I ended up having to pay twice as much because ended up having to rent a truck twice as big.
JOSHUA B