Spoke to Gordon Murdock regarding issue does not sound like he is sincere in addressing the incident .Jan T.
Trailer Rental & Towing in D'iberville, MS at Nicks Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in D'iberville, MS 39540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The vehicle ran well, but it was dirty. Not with garbage but with mud on the floor mats, dashboard, and bed of the van. The exterior was also dirty with dry mud. Most of my concern is how they owners does business. For starts, I was quoted 45cents a mile, then the contract said 60cents a mile, then when I reserved the vehicle I was told the $10 insurance was optional, later I was informed that it was mandatory. Then I was told that if I underestimated the miles to be driven, I would have to pay a penalty on top of the 60cents a mile... so I overestimated the miles. Typically there is a military discount in most U-Haul companies, this company does not recognize service members with a discount. I have no problem paying to rent a vehicle if I am told upfront what the fees are, but not change depending on the clerk. I will not be using this U-Haul company again.ALBERT A.
The employee at my location was very professional and helpful. She made the process so easy and was super friendly. Thank you!Glen K.
Very unhappy with uhaul overall. While the DÃberville location did an excellent job. Not having the truck I had reserved at the location I had reserved it at. Losing 3 hours to waiting on the phone for customer service and having to drive 100 miles round trip to get a much to large truck and paying 79 cents a mile for those extra miles did not make me happy with uhaul at all.Dorvan S.
Get new employees!!!!Robin G.
Very easy to do business with. Will definitely use again when needed.savannah H.
Be honest about your prices,I went online price was 90$when I made reservations,was 129.i was told148 including taxand all total cost when I picked it up was charged 179.then returned truck cleaned,and gas tank full, and was charged an additional 15 dollars for cleaning.wont use your service again and won't reccomend.daniel B.
I first went to this location in person and was told there was no available rentals. After going to five different locations, I was finally helped by a lady at another location that booked me reservation. She called this location many times and so did I with no one answering the phone. After about ten calls I finally got an answer and my reservation was confirmed. The truck was dirty.susan C.
Original request was at Phillips supply but truck had flat tire. Definitely inconvenient on moving day to have to go to new location. But this location and staff person was great.REBECCA C.
Ms Kathy is the Best! Always does a great job meeting our needs.steve or debbie Z.
Window on drivers side of the 17' truck we rented would not roll back up properly at the end of the day. However everything else about the rental experience was excellent.CHRISTINE M.
Nothing everything was perfect. The staff were professional and courteous.michael V.
Have used this location a few times for drop and/or pick up and always happy with service.david L.
For a couple of hours rental it was expensive but the overall experience was good.shirley R.
Include a tongue jack or someone to help lift the tongue on and off of the tow vehicle's hitch when renting the 6x12 enclosed trailer. It is too heavy for the average person to lift alone!danny R.
The staff was extraordinary. Very polite and professional Thank you U-Haul!!!!Timothy M.
I can't think of anything that needs changing.Dewey W.
The lady who helped me check out was fantastic, explained every step. As a first-time renter, she helped me understand the whole process better!Warren K.
There was sand in the van - front & back.Brenda R.
The lady told me that there wasn't a uhaul available when I came to the office but when I called the 1800 number there was one there and I don't why she told me it wasn't.shaun S.
Friendly attendant, knowledgeable. No changesjanet D.
Tyler and team were the best!!Debra B.
Very helpful and polite. Made a stressful situation alot more tolerable. Thank you.Kathy F.
the vehicle was filthy on the interior, no way that it was cleaned between the last usage and my rental of it. vehicle drove very rough and shaky like it was in desperate need of alignment. On top of that it was a hassle just to get the rental due to what i was told was computer issues on the corporate side.Luke F.
This Uhaul location is amazing. Always friendly, helpful and accommodating.Michael P.