I had a great experience. The mobile check in was easy. There was also a manager on the grounds who did check on me to make sure everything was okay. I will use Uhaul again.
Trailer Rental & Towing in Decatur, GA at Decatur DeKalb Storage
Moving to or from Decatur, GA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Decatur, GA 30030 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Decatur, GA
Cargo trailers in Decatur, GA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Decatur DeKalb Storage!
Utility trailers are perfect for towing large or oversize cargo in Decatur, GA 30030. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Decatur DeKalb Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Decatur, GA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Decatur, GA online today!
Trailer and Towing Supplies
I have one word to say about my experience with this location...... FANTASTIC!!!!!!!!!! Jay is a true professional and I will be using this location for my business MILLER'S JANITORIAL SERVICES LLC.......... FOREVER!!!!! THANKS Jay
Much improved in the last year. My passenger door lock was missing but as a whole you got it right. The guy at the desk was good
It was after hours so no one was there.
Took almost an hour to get the contract done and the payment put in. The computer was not working so we tried doing it on my phone which took a while and as it turned out i couldn't do the payment on the phone. when he finally figured out the computer it still took 6 tries to get it done.
Was delayed 2 hours due to an issue with the computer system. I had completed an online reservation and check in but it still took two hours to get it resolved.
The location was fine, but I have a few pieces of feedback for your app to check out the rental remotely and before the office was open. 1. The app requests a good bit of info and has a fairly short automatic cut-off. I was "timed out" twice before I was able to complete the process the 3rd time. 2. And, I had to start the process from scratch each time, even though I signed in to my account. Why does it not retain the info? 3. And, some of the instructions were not clear. I was asked for an "alternative contact" and entered my wife's info, only to be told it was duplicate info. Then, when I was given the same prompt to provide an alternative contact and tried again, I re-entered my wife's info assuming it wasn't accepted the first time. In fact, you were asking for more than 1 alternative contact. This was not at all clear. All the while, the clock was ticking and I was "timed out." Meanwhile, I was standing outside in the cold and was UNHAPPY.
No improvement needed! Jay was super helpful on pickup and return. Will definitely use again!
Would never recommend this location. Had such a bad experience I will not be renting Uhaul anymore.
Great service & van
Easy and convenient transaction. Clean and comfortable cargo van. Would rent again.
Everything about the â€œdigitalâ€ check-in sucks. My phone doesn't have a functioning camera, so I had to have a friend come with their phone so I could take the necessary pictures of myself, my ID, the car, then the dashboard afterwards. Absurd.
I waa charged $20 because they did not process the return until the next and ot was considered after hours. I could not process the return from the link in the text because it could not find my location even though the permission to share location was active. So an employee took the keys and said they would handle it.
Can't get anyone on the phone.
When someone reserves a truck with mobile check-in at 8am, you shouldn't make them wait until the office opens at 9 for that truck to first be checked in for them. If someone reserves a dolly, have a dolly for them. If someone reserves a truck for six hours, and their check-in is delayed by an houror, at the very least, alert the customer that this will happen.
This pandemic complicated getting in an out effectively, hated the whole procedure!!
The online process isn't great. Wasn't picking up the location even though the location services were on which made the process take longer. I ordered a dolly for pickup and there were no dollys so wasted an hour and a half trying to find one. The key wasn't in the lockbox so end up having to go in anyway. The contactless pickup needs some work.
Fast quick and easy.
Your app is very slow, but overall have no complaints
We found a mask under the drivers seat way into our journey, so I'm not sure what cleaning was done before we aquired the uhaul.
Nothing I can see - I'm glad to see that your staff is treating Covid 19 seriously.
The wait time for approval was high. I waited for 20 mins for the online approval. Also once the key pin was provided, the lock was not easy. It became hard to open the lock to get the key.
When I arrived I was told he had no room to receive the trailer and that I needed to call 1-800 Go Uhaul to find an alternative drop off location. After a bit of pressing, they agreed to take the trailer.
Meet me as i was pulling in. Very prompt service. Out within 10-15 minutes. Very courteous staff
The return was very quick and easy.