Wish the lady asked me how many rooms I was moving should have got the next size truck might have saved a little. The parking was terrible A U-Haul van parked in the front and took up three parking spaces.Clarence O.
Trailer Rental & Towing in Des Plaines, IL at U-Haul Storage of OHare
U-Haul Truck Share 24/7© Location
Des Plaines, IL 60018
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in Des Plaines, IL 60018
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There should be more than one employee at a time working. Equipment should be ready and not in need of new fuses or anything else. Employees should be informed of the differences between in town and out of town rentals.NYKKIESHA S.
Your truck's have the worst gas mileage ever.TIMOTHY S.
Courteous and helpful staff, clean office and grounds, good equipment and easy pick-up and drop-off.SCOTT T.
Train your staff to operate the computer software.DANIEL A.
This location has made vast improvements since the last time I used them. I would recommend them to my friends and family.JAMES M.
I reserved the truck (it was there dirty damage not tagged) trailer was NOT there, ending up with trailer not wanting because could NOT wait any longerLISA R.
Prices aren't what they used to be nowadays you gotta pay for mileage in everything else no longer just $20 a day but 79 cents a mile if you go over your mileage ended up being a hundred and thirty dollars for one day not 20Vincent P.
The parking is horrible and the access to the equipment is not very customer friendly.NICOLE B.
They didn't have the equipment I requested. Furniture dolly and second utility dolly.ALEXANDER S.
The peoples that worked there were extremely helpful and amazing. I would always go through them, and definitely recommend to friends.EILEEN B.
The service was excellent and speedy I will not hesitate to use your services again and will recommend this location to my friends!!!!JEAN P.
we used credit card to secure truck....with understanding that at end of move we could pay with check..that did not happen..all was kept on card..feel we were misled/lied to..B F M.
Get some new vehicles. I was given a vehicle that could honestly harm someone. The gas gauge rotated back and forth so I never knew how much fuel was in it, the steering wheel had so much play in it I could barely drive straight, and as I started to brake, it shuttered so hard when it down shifted I almost rear ended someone. I will never rent from U-Haul again.KEVIN Q.
I gave the location all good scores because they did nothing wrong but customer service sucks over the phone. I reserved a 17' truck and when I went to pick it up the lady there said they only had a 14' and said that is what was in the reservation. She assured me that it would fit my 2 bedroom home which didnt happen and the I called into customer service and they told me that im gonna have to pay for a trailer. Its not my fault that they didn't do their job and also lied that everything would fit because they didnt want me to go elsewhere and then she also mentioned that thats what I would have to do or unload the truck and bring it back to exchangeTRACEY B.
Quick and professional pick up, drop off was even quicker. Very efficient. Thank you!David B.
Excellent -friendly service. The 14ft truck was in great shape and clean.KENNY W.
The customer service in this facility was fine. However the 24' truck that we rented to move our house hold approximately 30 miles was 20 years old and reeked of cigarette smoke and was filthy inside the cab and the back of the truck needed to be swept out and moped! The vehicle needs new shocks as it rode and drove poorly. It vibrated and swayed so much it was like riding down the road in a washing machine. I am glad that my fine dinner ware wasn't packed on this truck. This vehicle needs to be decommissioned. In the future we will insist on a newer vehicle by first viewing which one will be issued to us.Robert G.
Trailer was beat up. Door was a workout. But met my needs.JASON S.
Great people, just hard to get in and out of due to traffic.JUSTIN A.
First, they fraudulently told me that a dolly would be on the truck, but it wasn't. She said it was due to being a one-way rental truck. Did she NOT know that when she lied to me about the dolly being included? I paid my deposit to reserve the truck for one-day rental. Then when I picked up the truck, he tried to tell me that I had to have it back the same day, that it was subject to "availability." Then what good is the reservation? I rented storage space and had stopped to buy a padlock, only to be told that I had to buy one of theirs. She never told me of this additional cost when I first inquired. They were very unprofessional, told me contradictory information, and seemed to change their story at every turn. Also, the facility itself has very odd angles. You must exit your car, walk thru a gate to use the pass card, then get back in your car, regardless of weather. I have never seen a facility without a free-standing punch-pad or way to swipe the card. Very inconvenient.NOREEN A.
the trailers NEED shocks or leaf springs BADLY i saw my trailer "catch air" over small pot holes or Bumps, small curbs like going from a street onto a gas station entrance is horrible cause you have to slow down so much so your cargo doesnt bounce.JESSE E.
Everything was very acceptable, had no problems at all. U-Haul made our across town move go a lot easier - thank you. Also, the folk's at the front desk were very nice and extremely helpful, thanks again!WILLIAM W.
Very friendly and fast. Looking forward to the new office that will be ready soon. Despite the small temporary office the handled the customers fast and efficiently. Highly recommend them. Thank you!Elizabeth C.
Great customer service and my our trailer pickup was processed quickly despite the number of people who showed up at the same time. Though I read the negativre reviews from the past I gave them a they and would highly recommend this facility.Elizabeth C.