Ask more questions as to what is being moved to accommodate correct truck
PENNY E
Mount Olive Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duarte, CA 91010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service! Thank you!
Eduardo BThey forgot to give me my dolly. I called and spoke to a I believe an Emily who told me she had noted it down that they forgot to give it to us. We also had to waste some of our mileage driving all the way to LA for an auto transport they had told us they had. We ended up paying out of pocket for additional mileage once we got to our destination. Also we were charged 200$ for the dolly due to Emily not putting in the notes that we never received the dolly.
NATHALIE EExcellent customer service! We lucked out we got the last trailer because of a cancellation. Unexpectedly, I needed a trailer that day since I had underestimated how much stuff I had to move. I looked up the closest UHAUL that had a trailer and Mount Olive set us up. I was able to do everything online to reserve it and they confirmed in the office. They went over everything clearly explained differences as a third-party. They got us all set up. Very grateful how much we lucked out and how they set us up.
KATIE AI didn’t have a problem with the location as much as the lack of communication from customer support. I had made a reservation for 7:30am… I was told that I would be getting a call by 5pm pst to confirm my pick up. Well guess what? I’m still waiting for the call. Finally pick up day comes around turns out I have to go to two separate locations to pick up a 15 ft truck and then go to another location for the auto transport.
Arsenio D