Trailer Rental & Towing in Florence, AL at Super Tune
(U-Haul Neighborhood Dealer)

313 reviews

1009 Mitchell Blvd   Florence, AL 35630

(256) 740-6717

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 740-6717

1009 Mitchell Blvd
Florence, AL 35630

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Florence, AL 35630

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

313 reviews

Let us know what you think.
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Write a review
Rating:
1.0

I had no problem with the vehicle or Uhaul as a company. My issue was with the location. The guy was very rude and condescending. He talked to me as if I didn't know when the rental was due back and told me I needed to have it back pronto because it was going out to Texas. I informed him I knew what days I rented and would return as it stated in the agreement. He failed to tell me the location was not even open on the day I was scheduled to return. I waited for a while and then talked with customer service on the phone who helped me.

Latonia J. 
Rating:
3.0

I have not had a recent uhaul experience. Can you please provide dates and other details for the reservation associated with this survey?

Chirstopher M. 
Rating:
3.0

Was supposed to open at 8:30, did not open the door until 8:35. The it still Took 30 minutes just to check the truck out.

BRAD P. 
Rating:
3.0

The Florence area just shuts down on Saturday afternoon, so everything had be done online, and I was switched last minute to that location, so I had no dolly or furniture pads

Loren S. 
Rating:
5.0

Pickup location is perfect and guy was super professional. Equipment smelled like it was brand new inside.

Robbie T. 
Rating:
4.0

The u-haul system was down when I picked it up by the location worked out for me. The u-haul app didn't work when I returned it. Took an Hour to get to a u-haul service rep. Again none of these issues where the location. The trailer did not have tongue jack... it was very difficult to get in-hooked as the trailer was very heavy.

Kevin K. 
Rating:
5.0

Explain when renting the truck that you have to take pictures of mileage and gas .which is fine .. but having to create a log in and answer questions and take more pictures was a little ridiculous ... but overall great experience

MICHELLE B. 
Rating:
3.0

I got charges $20 for being 15 minutes late returning the truck. I don't think that was fair because it was on a Satu8and the place was closed the next day and I was the last customer. I had to take the time to complete the online return list on top of that which was actually part of the 15 minutes late return.

Kennithia T. 
Rating:
3.0

The business is really cluttered and dirty, that being said though the U haul was in good, clean working order.

TONY R. 
Rating:
2.0

The owner was very unsure of how to work your programs

Robin H. 
Rating:
1.0

Very rude horrible customer service

Davis W. 
Rating:
5.0

Great job!!

Cassie G. 
Rating:
2.0

The guy was not customer friendly at all.

KIMBERLY J. 
Rating:
5.0

Renting from Super Tune was fast and efficient. He hooked up the trailer and checked all of the lights. Everything worked properly.

Jackson B. 
Rating:
1.0

I recently rented a auto transport from this location last Friday. This was the worst customer service experience I have ever encountered. I was given a receipt for 68.00 but they charged my card over 300.00. They lied and said the transport was not returned, even though I returned it back the next day under cameras. I would like to hear from management Jeremy Brown or Chuck Newell.

Khaild W. 
Rating:
4.0

Make website easier to save updates as I could not modify initial order.

James S. 
Rating:
5.0

Quick and courteous, thanks...

Germain V. 
Rating:
1.0

Documented for manager to reach out to me

Aaron S. 
Rating:
3.0

Used the app.. easy dropoff. That Uhaul app is excellent.

George S. 
Rating:
5.0

No suggestion

Steve E. 
Rating:
5.0

Thank you to our friends in Florence Alabama. Joe and Lori

Joseph M. 
Rating:
5.0

The technician was very helpful and friendly.

Brett H. 
Rating:
3.0

This drop-off location is a bear to find, especially after dark. Even with a GPS it can be difficult to locate. It is an older run down car tune-up shop located on a side road right beside major road near bridge and docks area. Seeing other U-Haul trucks and trailers was main key this was the place. Has to be a more direct route than what a GPS takes you to get to this location. MapQuest, Google etc. make it appear obvious but on the ground many dead-end side roads, stacks of derelict boats, containers, abandoned cars and businesses make this location difficult to find.

Robert S. 
Rating:
5.0

All were great

WILLIE T. 
Rating:
1.0

Will never do business here again!

JOHN M. 
No reviews have been submitted for this location.

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