Employees should be wearing a mask and be more organized!Andrew C.
Trailer Rental & Towing in Indianapolis, IN at U-Haul Moving & Storage at Keystone Plaza
Indianapolis, IN 46220
(N Of Fall Crk Pkwy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
One-Way and In-Town Local Rentals in Indianapolis, IN 46220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly customer service. Vehicle was ready and the place was clean. Great service. When you are already worried about what you will have to do and getting the truck process goes smooth, it is a relief. YEAHCATHERINE N.
Dealer was great. Online system leaves a lot to be desired. If you need to extend your reservation after you pick the unit up, no one can modify your existing reservation no matter who you try to contact.ROGER M.
Make sure a final receipt is emailed when it is indicated one would be. I never got one based on actual miles vs estimated miles.MARK H.
Keep on truckin'TOM R.
Everyone was so friendly and helpful!LAWRENCE H.
Very good experience. Staff was friendly and efficient. I will be back! Thanks!Joseph G.
I have not received a receipt. Truck did not run very well. Very little power. License plate not secure.MONTE F.
This particular unit had a bad muffler and likely leaky exhuast. It needs reviewedDaniel B.
Fast and friendly serviceROBERT R.
I have no issues with the location. The employees were courteous and helpful. I had a horrible experience with the online system. I checked in ahead of time and had all of my information input and arrived at the vehicle for the final steps. At that time the system failed and would not allow me to finish the transaction. I then had to go into the location, wait in line and provide all of the same information that I had input previously. The employees indicated that this happens a lot and they wish that U-Haul would stop offering the online check in. Either offer it and get it right or don't offer it all.Mark M.
Didn't drive well at all. Steering was a bit off but seemed like problem with engine. They assured me that the dolly was in the truck when I got to the location realized it wasn't and needed to help move all my sons heavy contents. Charges were much more than expected. Didn't dare try to fill up since truck wasn't operating well and was told that would be an addl $30 plus approx $5 per gallon. Call to discuss any more details.Kathryn A.
Well I know i was charged the same about as when i picked our equipment up the day i returned it.ASHLEY S.
Faster e mail final receiptFREDERIC H.
Customer service could be improvedAIDAN H.
Organized, knowledgeable, quick.ALAN KENT G.
Staff was very friendly and helpfulLorelene M.
Reserved a 10' truck and when we arrived to the location, I was told they didn't have a 10' truck and that I should have received a call. I never received a call a s was on a time timeframe and needed something. I was given a cargo van which caused me to make multiple trips, which would have taken one in the 10' van. This is not ok.PAUL O.
Pretty well have best the service around and no compitition standing =does say your the winnerBRUCE G.
Renting an appliance dolly via the website was not possible. The telephone number was for a call center, not for the store. They gave me incorrect store hours.Mark F.
I scheduled a reservation and the only two people at the counter were busy which made us late to the appointment and late for moving. We planned to have it only for two hours but it took an hour to even get the van when there was only one customer getting help besides me. We finally get the van and moved but came back late which wasn't our fault which i explained above. Now Im getting charged for the van and all these other charges that i already payed for IN the store! Ridiculous.JENA F.
It was after hours and just left the truck after filling out the questionnaire. I have nothing to say about the location.Dakota B.
I'd like a receipt sent via email and/or text to confirm the final charges.DAVID D.
The return process with the website is not very user friendly.DANIEL P.
All goodCraig O.