robert m. on 9/29/2016
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It is a very old location with little parking and a bad entrance. the parking lot is approx. 500 feet from the office. Around the corner. I know that you have heard the same comments about the location. The office that customers must stand in is about 4x8'. The air conditioner is pointed into the office that the workers are in and the heat of the A/C is directly pointed into the customer area. Plus, all the doors and windows were open and the A/C was useless. during this time of rental and the past week, So. Cal. has had a late summer heat spell. 100plus in Los Angeles, If U-Haul would like to make this satellite office acceptable, money needs to be thrown at it. Also my van drove well, it was fairly new with 8k on the odometer, but the windows and body were so dirty that I needed to clean it off before I could drive it safely. The light bezel on the left rear was broken. Does this knock U-Haul for future use? No, not really, but I will drive further for a better office.
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lee c. on 9/28/2016
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The pick up truck was dirty and dusty inside the cab
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shelley f. on 9/27/2016
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the man who rented us the truck was informative and I would rent at this location again because of him
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holly a. on 9/26/2016
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easy kind and patient
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Matthew Y. on 9/25/2016
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Customer service was stellar and quick check in and check out
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steven r. on 9/19/2016
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Nothing.
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William G. on 9/19/2016
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Nice guy, and local.
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ROXANNE V. on 9/19/2016
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I asked for p/u truck & was quickly told NONE were available, had I not ASKED for a van as an alternative, I would have hung up and called another location. (Van WAS available!) Offer an alternative to keep the customer!
Also, I suggest a flat rate for short-term rentals (2 hours). My quoted price doubled because the destination was 10 miles away instead of 6 miles away. That may keep me from renting u-haul again. Thanks!
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SUKNAI t. on 9/6/2016
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Very pleased with customer service. And somehow rate was lower than another identical trip I had a few weeks ago.
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Robert T. on 9/6/2016
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This wasnt the location I was supposed to return it too. I was supposed to return it to
920 W Manchester Blvd, Inglewood, CA 90301
But when I went there the fence was closed and no one was there even tho it was during normal hours when they were supposed to be open.
I had to find another u haul location that would take my truck. Luckily, the one on Florence did even tho they were full. Im giving the location a good review because they helped me out beyond what they were reserved for. But I would not recommend the location at 920 W Manchester Blvd, Inglewood, CA 90301
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John J. on 9/3/2016
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Very nice guys
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CLERIO D. on 9/1/2016
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you have great people at this location. every time i used your services they were accommodating and with nice attitude.
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Joseph W. on 8/27/2016
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You can accept the truck at the location that it was scheduled to drop it off at. Not making me go the THREE DIFFERENT LOCATIONS because I couldn't return a uhaul at the uhaul return drop off. Brilliant business plan by the way. It's not like moving day is a busy day or anything, I have all day to drive around even though I scheduled a return at a specific location a week in advance. Next time I'm moving I'll carry my couch on my back the whole way before I rent another truck from you guys. Hitler is too good for your company.
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Lorrin W. on 8/24/2016
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Staff is friendly, competent and efficient. Van was clean and mileage correctly recorded. Van ran smoothly and functioned properly. In prior years, the vans came with a remotely adjustable side mirrors but the mirrors on this van had to be manually adjusted.
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DIETRICK b. on 8/22/2016
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Nothing great experience..
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sei g. on 8/17/2016
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Miguel was extra helpful and informative. Will be going back to Westchester Storage for all of my future U-Haul rentals.
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Daryl K. on 8/16/2016
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The experience to extend the rental was painful. It took 4 rounds as a result of being hung up on 3x. The 4th attempt worked well.
Overall a good experience.
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Steve R. on 8/16/2016
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The guy who checked me in was very helpful and efficient. I was done and on my way in no time.
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Annette Q. on 8/14/2016
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Nothing everything was great.
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tamyko l. on 8/13/2016
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Jacquline helped me , she provided quick professional service . Thanks! Uhaul is the best!!!
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William W. on 8/10/2016
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I had a great experience,good business with you..
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stephanie w. on 8/8/2016
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Equipment filthy!!!!!! Lazy atmosphere. Cavalier
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CARLOS E. on 8/7/2016
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I rented a P/U and the seat looked like the last customer had a coffee fight in the cab. To me that was very nasty. Carlos T. Echevarria
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ALFERD B. on 8/3/2016
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THANKS I APPRECIATE YOU ALLOWING ME TO RENT FROM YOU!!
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Verdell S. on 8/1/2016
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YOU CAN BE MORE ATTENTIVE TO YOUR CUSTOMERS. I HAD TO INSPECT THE TRUCK MYSELF AND I HAD TO ASK FOR HELP MORE A FEW TIMES, ALSO I WAS CHARGED AN INCORRECT PRICE.
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