I rented a uhaul truck from Kodak TN and was moving to Hedgesville WV. Upon arriving in Hedgesville WV the Kodak TN uhaul informed my wife that the previous rental person left a handgun in the glove compartment box. I went to check and there was a loaded revolver right where my 3 yr old son was sitting. At this point we were extremely upset. If my 3 year old had gotten his hands on it it could have been devastating not to mention crossing over states with strict gun laws cold have made me a felon. We called the Hedgesville WV sheriff's department to come retrieve the firearm. My wife started receiving phone calls from the person who owns the firearm. Not only did they leave a firearm in the vehicle but uhaul also gave a complete stranger my wife's information. Will never use uhaul again and neither should anybody else. Horrible customer service, way overpriced, and you can become a felon overnight or dead dealing with this company. No number to corporate either. I have an incident number and still no upper management has contacted me in regards to this. Its disgusting the way uhaul operates.
Katie a
STOWBOX Climate Controlled Storage
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Jefferson City, TN 37760
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- 4.5 Average Customer Rating
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Drop off location was closed when I returned the 6x12 trailer. Nice large parking lot, easy to maneuver. I could not find the jack stand for lifting the heavy trailer off the ball; fortunately I had brought my own jack in my truck. Will use them again!
DUANE TCustomer service person fantastic!
Mary DClosed on Sunday, so Noone was there and took a minute to locate drop box on the side of the building
MICHAEL FNo issues this time picking up.
SHALLA W