Nothing that I can think of.Theresa R.
Trailer Rental & Towing in Katy, TX at Katy Personal Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Katy, TX 77493
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Service rep was excellent.charrles W.
Excellent customer service, I will be using this location again, no doubt!MARY C.
This is how a service / rental business should be run. I pulled into the parking lot and before I was even out of my truck the attendant was attaching the trailer to my truck. Since I had a reservation, he was ready on the spot to transact the reservation and explain everything. He was extremely polite and professional! A+++++ Oh, and thankssteve U.
Excellence! It was well ran and well maintained site.Thomas W.
Excellent customer service at this location!Heidi V.
Great customer serviceOsniel A.
He was amazing! Very polite and attentive to my needs!!!!!Shekema J.
Outstanding and courteous servicePaul S.
We came to get the cheapest deal for a couple of hours to pitch up a kitchen dining set. We were told the pick up truck would be about $40. We at the end paid $127 for a pick up truck for less than 8 hrs. We actually told them that we are going to the Woodlands to pick up furniture. This is RIP off false advertising and fooling people! I will never come back to this location!Keyoumars S.
No improvements needed. Lydia was very helpful and personable.JOHN P.
Friendly place.Jutas A.
Service agent was very friendly and polite and very clear. One of the best!JOSIAH H.
Miguel offered exceptional and a very high professional quality service experience. Very satisfied working with him. Please thank him directly for me.Zachary S.
I have never had a better experience than this place. So so friendly fast and helpful.LOTOSHA P.
The gentleman that helped my very professional. Knew his business. Best I've met.Christopher J.
I had a great experience. Will definitely rent there againAaron E.
I am so glad I picked this location! I will recommend this to all the tenants at the community I work for!Kathryn R.
Excelente servicio I atencion graciasFidel L.
Overall nice location. To improve experience, Consider providing more lighting for early morning pickup and late day returns. Also, consider WiFi for guests, so that online check-in is possible regardless of cell phone reception.Mark L.
I returned the trailer to a location that was open until 5:00 on a Sunday. The attendant said he didn't have room for the trailer and pointed to another location about a block away. I asked the attendant to call the location and tell them I was on the way. He came back out and said if there was room, to simply drop the trailer and put the contract in the slot. I dropped it off at 4:30. I was surprised to get a $20 fee for dropping off after hours - not nice. I'm sure the location was pleased to get a 6 x 12 trailer to rent. I respectfully ask for a refund.Francis S.
I returned the trailer to a location that was open on East 5th street in Katy, TX. The attendant said he didn't have room and pointed to a location about one block away and told me to drop it there and drop the paperwork in the door slot. So this morning I get an after hour drop off charge of $20. That's not good. I bet the owner of the place where I dropped it off was more than happy to receive a 6 x 12 trailer to rent since there were none there. I respectfully request a refund.Francis S.
The associate was super, he came to me to get the truck and trailer.LAFRANZ S.
The gentleman that runs this place is awesome - fast - and trustworthyMichael J.
Nothing....this is by far the best customer service I have gotten in a while very friendly and most of all very helpful! Thank you! Thank you! This is gonna be my go to place if I ever need a U-Haul rental!Marlis G.