Very helpful personnel.
GREGORY L
Falwell Airport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lynchburg, VA 24501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We originally scheduled this pickup for Timberlake dr in Lynchburg and it was one mile from the desired location. This was scheduled way in advance. However two days prior to pickup I received a phone call saying the trailer had to be picked up at a new location that was five minutes away. This was not true it was 20 minutes out of the way for a total of 40 minutes wasted. This was a complete disruption to our schedule.
Shannon DI wasn't able to upload the photos of the truck when picking up due to low/no wifi/cell service.
Randi MJohn Taylor at Regional Auto went above and beyond for us when my mistake caused an issue with a U-haul rental that might have left my Mom to pay for. John took time to call her when he saw that something wasn't right. When I learned of it myself, I drove to meet with John, knowing by this point that I was actually responsible for. When I explained what happened, John, with his remarkable instinct to help others, and like Abby and the others at Fallwell Airport also did for me, my kindhearted, caring mother and I were rescued!!! Therefore, I want to thank the U-haul customer care team, Regional Auto Sales, Falwell Airport, and each individual I encountered during this rental process very, very much! You guys really are a winning team! Everyone was friendly, super-helpful, and they really cared. Five stars aren't enough.
Linda Ssuper friendly staff easy to work with.
Kade k