The people were pleasant. However i was about an hour past the check in time and felt they could have charged me an hour over instead of another whole day. This was my first time renting with this U-Haul.
Trailer Rental & Towing in Macungie, PA at Lower Macungie Self Storage
Moving to or from Macungie, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Macungie, PA 18062 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Macungie, PA
Cargo trailers in Macungie, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Lower Macungie Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Macungie, PA 18062. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Lower Macungie Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Macungie, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Macungie, PA online today!
Trailer and Towing Supplies
GPS didn't recognize the location of the truck as the pickup location. It seemed that the truck was at a slightly different spot than what was in the photograph. The photograph was only revealed afterwards, which meant that I had to drive around in the location to see if it worked. This took me 5-10 mins, and was not a pleasant experience. I hope something can be done to fix this issue. Either the GPS should be able to pinpoint where the truck is (currently it only gives the address) or it should be able to detect that I am within perhaps 0.1 mile of the truck.
Peggy was great. The ease of uploading my drivers license information made the process seamless. Would highly recommend
The location was very clean and the staff was very courteous and professional. The explain all the rules of the contract, Also the equipment was new clean and work very well.
Be able to pick up truck earlier than 10 AM. It took 30 minutes to be able to drive off the lot.
Fantastic service by the entire staff and the facility and equipment are kept in great shape!! My go to place for Uhaul and storage. Mike L.
Very good customer service. I would use Uhaul again
The representative was rude and unprofessional
The delightful lady who helped me is so kind and priceless. A pleasure to rent from her and I will come back as long as she is there
Uhaul Van was clean and in perfect condition, drove like new!!!! The service at Lower Macungie Storage was EXCEPTIONAL!!!
They were great, I got list
Please do not discuss politics with customers. Whether you are on the same side or not I don't care. But it makes for been poor customer service quite honestly. Also this is the first time I rented a UHaul. Uhaul needs to change their marketing. The $19.99 per day is very misleading.
Not very happy, first of all I was to pick up the truck at 1PM. and we didn't get till 2PM due to not back as said. Then being charged for after hours service fee for $20.00 which I was told to leave the key in the drop box due to picking up the truck late not there would be a service fee. WOW, NICE WAY TO GET MORE MONEY
Needed to fix an attitude and learn the meaning of customer service which this location doesn't have one.. Needed proper training how to talk to customers.
Excellent service help the lady gave me a refund for my troubles from the other facility.
The website always screws up for pickups.
I would give zero stars if I could. Very poor customer service and experience. UHaul employee complained that I did mobile check in to reserve truck and then he had to print the order anyway. Then employee wouldn't walk out to the truck with me to review current damages on truck or even show me where to get it. But I'm expected to sign off on damages on a truck that I haven't even seen. I finished signing paperwork and was told â€œthe truck should be out there somewhere outside the fence.â€ After walking around the lot and not finding a truck that my keys fit, my passenger and I had to walk back to the UHaul office to ask again where the truck is. Disgruntled employee finally walked out and said â€œoh, it's over there, inside the fenceâ€, while pointing across the lot in a different direction than where I initially was told to look. Windshield was dirty and difficult to see. I brought the truck back before required time (less than 8 hours) and was charged additional $20 on my receipt that I received the following day because I didn't use â€œmobile check inâ€. At the time of picking up the truck, I was told by UHaul employee to just put keys in a drop box when done. I was not told there is a $20 fee if I don't use â€œmobile check inâ€ for return. Very poor customer service and overall very poor experience. Watch out for hidden fees!!
Your truck pick-up application and process needs more testing and simplifying to be customer-friendly. I was asked to take photo of my driver's license THREE TIMES when I had done it already once at the dealer office. The truck-return app ended without saying anything; it should have said "DONE" or "ORDER COMPLETE and CLOSED".
Love thanks you guys are the best
I had a truck mechanical problem, the power steering was groaning when turning wheel, plus the light on dashboard indicated a low water situation. I triede for 3 hours to make contact with U-HAUL and finally i spoke with someone, they did not come out to service vehicle due to me saying the light showing low water , went out. We lost a day moving due to high winds and heavy rain, I kept the truck another day, was supposed to return truck by 2 pm but returned the 26 ' truck by 6 pm pm , only to find out those 4 hours COST ME ANOTHER DAY RENTAL ON THE AGREEMENT. I'm 74 years old, on a fixed budget, so I have to pay 4 days instead of 3 . It's unfair...and your ODOMETER IS NOT CERTIFIED. I think it adds mileage by counting 9 1/2 tenths as a mile, my opinion. A 2 pm return was unlikely due to 3 trips with rental unit, that's really slick of UHAUL to end a contract mid day. , just for that reason alone, i would not come back to UHAUL.
Hand shake the deal
Professional, courteous and helpful The staff made the experience easy and trouble free. Recommend without any reservations.
Terrible service. With online reservation, i didn't choose the insurance but they added and charged it without mentioning.
Very easy to work with. They were very accommodating to all my needs throughout the process. My kids loved the story about their old truck Sophie (That we used for our move) who loves to move families. Really friendly people who understand the stress of moving...
Don't change a thing. Great experience from reservation to return. Professional and efficient employees