Inside of truck windshield coated with nicotine. Surfaces were sticky to the touch. Can smelled so bad that I could smell it on my clothes hours later. There was also a dash warning about a tire being low. Rep told me that it had been reported to U-Haul and that the sensor was bad and to drive it anyway. I didn't report the bad vibration at 50 mph because J thought it was due to a low tire. A handrail at the office entry would help us old folks with the stairs. Driveway entrance and exit are rough on vehicles.GARY B.
Trailer Rental & Towing in Madison, AL at Blue Angels 2
(U-Haul Neighborhood Dealer)
Madison, AL 35756
Services at this Location:
- Mon: 9 am - 4 pm
- Tue-Thur: 9 am - 5 pm
- Fri: 9 am - 4 pm
- Sat: 9 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/20/2021: Closed
One-Way and In-Town Local Rentals in Madison, AL 35756
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly service.Travis A.
Nothing to improve. Service was fast and easy. Even with computer issues. Will definitely come back when I need a trailer again.RAKANEM M.
Hard to find parkingCASEY C.
Customer service wait too long. Communication very poor. I wouldn't rent again on account of your failure to communicate. 30 minutes first time 45 minutes second timeGARY T.
I have rented from this location several times. The gentleman is always friendly and very helpful. The only challenge for me is finding his location within the Uhaul website. I live very close to his location, but when I look up places to rent, on the Uhaul site, it rarely shows his business. I have to search his business name specifically to find him.BRENT W.
easy pick up, easy drop off.....JOANNA S.
Great customer service!Lakima B.
Excellent customer service and location is good, except the entrance/exit is graveled and very steep. We had a hard time getting out of the driveway with our truck pulling a trailer. Other than that, a very good experience. I will recommend this Uhaul to my friends and family.MITSUYO F.
Great experience,Kathleen S.
Change your extortion scheme and go back to what you used to do and have every gas tank full when picked up, requiring customers to bring it back full. Uhaul's new 1/2 full tank policy has a high probability of failure for the customer. To guess when pumping gas into a tank how much is needed to get to 1/2 full either leads to less (penalty charge to customer) or more, which results in free gasoline for uhaul (contract states the customer gets no credit or compensation for additional fuel). This small operational policy change must net u-haul millions of dollars in revenue annually over and above rental charges.Nancy S.
No comments at this time.RAMON C.
Correcting the mistake from a review I did before when it was meant for a pickup location in florida. Recommend this place for any uhaul needs. Staff was professional and extremely helpful. If I need anything uhual again this with be my go to.TIMOTHY P.
Please see previous comment regarding how terrible Uhaul.com representatives were with me!ROBERT L.
You had to use the online turn it parking lot was horrible and I'm worried about getting charged for somethingTimothy P.
We had no problem. We rented and returned back to same location everything was smoothLEVONIA J.
Parking was a mess. Gravel lot uneven, almost no lighting at all.CHADWICK J.
The gentleman that I talked with was very professional and helpful.KENNETH W.
Outstanding customer service!!!!L C T.
Best uhaul dealer I have ever dealt with! Won't use anyone else ever again.Todd M.
Not all equipment that was paid for was found inside the truck. I was not contacted by any representatives when I submitted that information.Nicholas M.
Easiest rental ever friendly fast service. Highly recommendHEATHER T.
Great customer service eazy in & out experienceHEATHER T.
Nothing. This particular partner was very well organized and friendly. If I need a U-Haul again in the future I will be back!James Z.
The gentleman that setup the rental was very condescending regarding getting rental insurance. He must have asked me at least 6 times "are you sure you don't want the rental insurance?". Then before I was driving off, he mentioned to me at least 4 times "I hope you have a SAFE trip", like he was trying to jinx me, or get me to buy rental insurance. As far as the equipment goes, one of tires was out of balance pretty bad.JASON H.