The problem is uhual waited for almost a week to charge me the full amount and then over drafted my account. And that do it on the app process is ass because u dont have a human to talk to to help.
NORRIS L
Furniture Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinez, GA 30907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I ordered the vehicle at a different location and was forced to use this one at Fury ferry road. The requested furniture pads were not there with the vehicle and I had no option to report them missing in the check in app. The Check in app was also not working so I had to call the toll free number and that was not helpful at all. To top it off, I was still charged for the furniture pads, although, I have not complained bout that to U-Haul yet. At the end, I was charged for extra milage when I had to drive farther than 10 miles just to pick up the truck in the first place. there was also no parking for the return truck. I had to bother the clerk at the convenance store next to the drop off point who was able to call around and get the code for us to get in the gate.
Thomas CThe place was closed. Nobody was there. Left the key in the drop box.
David WI requested an in person pick up and U-haul change the pick up for a mobile without contacting me to see if it was ok, which I said on the phone when making reservations that I did not want a mobile pick up. It took over an hour for me to get truck after driving from NC to GA. I will never rent from Uhaul again. I will also be making a complaint to the Better Business Bureau.
Yvonne RI requested a dolly when i spoke to the representative. You can listen to the recording. It was not there or on the rental request. Very disappointing. I had to waste an hour renting one from home depot
Diane G