Woman was very rude and unpleasant
Trailer Rental & Towing in Middletown, OH at A-Tech Towing & Recovery
Moving to or from Middletown, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Middletown, OH 45044 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Middletown, OH
Cargo trailers in Middletown, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at A-Tech Towing & Recovery!
Utility trailers are perfect for towing large or oversize cargo in Middletown, OH 45044. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at A-Tech Towing & Recovery provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Middletown, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Middletown, OH online today!
Trailer and Towing Supplies
The person that I dealt with was helpful, knowledgeable and extremely friendly. Don't change a thing :)!
I reserved my equipment needed in advance. As the date for pick-up approached, I contacted the first location I was directed to three days prior to pick-up and was told the truck and tow dolly would be on location ready to go by 10 AM the day of pick-up. The day prior to pick-up (a Sunday) I was called by U-Haul and told that I had to go to a different location to get what had been reserved because "U-Haul doesn't move rentals for convenience of the customer." If I had not already been prepared to move right then, I would have cancelled the whole deal. The facility was worse than a roadside rest area, they have flush toilets and heated buildings. And the equipment I was given proved to be UN-serviceable the very moment we tried to depart and had to be replaced by another facility, that was better prepared to repair or replace your equipment, which resulted in a delay for us, with no compensation.
Know what the customer is there for, especially when a reservation had been made weeks earlier, and make sure the equipment is serviceable. I was given an unsafe and inoperative tow dolly.
After standing in the freezing cold for 15-20 minutes at another location for a U-Haul rep to "verify" my information and being told no, I was livid. I had a 3 bedroom house to pack and move. So, off to Google I went. These lovely people at A-Tech got me right in a truck (the kicker is I was verified so obviously Johnisha in the app had no clue what she was talking about) and on my way. I won't use the app again though, that was ridiculous. Train your employees better.
Great people, easy process, great experience with them and the truck.
There needs to be a better inventory tracking system. I selected a 10 foot truck from Oxford, OH (2 mins from my apt) and found out less than 24 hours from my move that my order was changed to a 15 foot truck in Middletown (30 mins from my apt). I shouldn't have been able to even reserve the equipment from that location if it was unavailable. This would help with consumer expectations and I could have planned for the distance + change of plans accordingly. Also when I called customer service about this issue, I was transferred through five different people and it took half an hour for them to send me to the right person - very frustrating. This was an overall terrible experience.
Signed document of $101 and when I left, the company went behind me and created a new document of $185 and charged my credit card twice.