You need to change the mobile app because it's laggy as hell. I couldn't finish the instructions on the app so I had to call someone. You also should tell clients to park the truck at the following street because there's no parking area at the adress.
Maxence F
Entrepot Godepo
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Montreal, QC H2V4S9
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- 3.5 Average Customer Rating
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The uhaul app wasn't working. Had to call multiple phone numbers to finally reach an agent that helped us getting the truck. Process was long and hectic, we spent 1hr under the rain. Parking lot is totally dark with huge water puddles.
Florent CLe retour du camion n'était pas aussi simple que nous nous en attendions puisque la plateforme n'arrivait pas à changer adéquatement même avec du data internet. Autrement, c'était bien.
marion bIt would be helpful to indicate the location of the garage. You gave the address of the building and in the dark it was difficult to find the garage itself which was a block away.
Naim APas de pneus d'hiver sur le véhicule, ce qui est contraire à la loi québécoie et met en danger la vie des passagers et des autres. Je n'ai jamais pu me rendre à destination (Richmond) car il a neigé la veille et j'avais une petit côte à monter. Pas une montagne, non, juste une côte. C'est franchement enrageant d'apprendre de la bouche de la commis sur place que vous vous en foutez complètement. J'ai loué à plusieurs reprises chez vous et je ne le ferai plus jamais. Les autres compagnies de location respectent la loi et prennent soin de leurs clients. No winter tires on the vehicle, which is against Quebec law and endangers the lives of passengers and others. I was never able to get to my destination (Richmond) because it snowed the day before and I had a little hill to climb. Not a mountain, no, just a hill. It's frankly infuriating to learn from the mouth of the clerk on site that you don't care at all. I have rented from you several times and will never do so again. Other rental companies follow the law and take care of their customers.
Alex L