The location was closed when I arrived (7pm) but I was able to do the check in online. As previously mentioned, I returned the trailer in the same condition (I did not clean the mud off the outside, which is how I received it).
RICHARD J
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newcastle, ON L1B0R7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was more than impressed how easy and quick on short notice they were. Excellent service
Colleen SThe last time I used U-Haul there was none of this online crap in the app. You guys had customer service you went up to the counter and the guy helped you now you go up to the counter and the guy says I don’t know did you fill out the app, no I don’t even have the app. I don’t want the app. I just want the you guys should’ve left alone or offered both solutions.
paul jRemove location as a uhaul dealer
Marisa DI was supposed to pick up the truck at 17:30, but the previous customer hadn’t returned it on time. So I didn’t get the truck until 19:30. The next day, I returned the truck at 15:30 (four hours early) and was told by the staff at the location to simply hand over the key, and they would handle the rest. However, the following day, I received a call from U-Haul asking why I hadn’t returned the truck! I was expecting an apology and a partial refund for the two-hour delay, not a follow-up about a mistake on their end. Additionally, the truck was quite old—the ramp kept getting stuck, and the back latch required extra effort to secure.
Hadi J