We were told no after hours drop due to lot access but then learned we could have. So that was a bit frustrating.ELIZABETHANNE R.
Trailer Rental & Towing in Palmyra, VA at Fluvanna Self Storage
(U-Haul Neighborhood Dealer)
Palmyra, VA 22963
(Located on Rt 618 between Rt 53 and main gate to Lake Monticello)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: 9 am - 4 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Palmyra, VA 22963
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly and professional will rent againWILLIAM G.
My drop off location was changed twice. When I called uhaul I was told that the location was not changed and my original location was still valid. When I tried to return the uhaul I couldn't because I was over 50 miles from my return location. This added 45 minutes to my drop off. Terrible experience.Jacqueline Magui O.
We saw a closer u haul location on our way home from dropping vehicles off. Why weren't we sent there?TERIBUTLER B.
nnEdward A D.
A pleasure to deal with the folks at this location!GERALDSAWYER H.
Not a thing. Gary does a great job.LEROYHILTON T.
The gas policy was no very clear or well explained. I rented a van with 3/8ths of a tank. I was expected to return the truck with 3/8ths of a tank. How am I to know the rate of consumption of this vehicle to predict how much gas to put in to reach my destination and return with exactly 3/8ths. If I returned it with less, I would be charged. If I returned with more... no credit. I filled the van right after the rental. Cost me $50. Returned it with 6/8ths. Twice as much as when I picked it up. No credit. This should have been explained more clearly.CHRISTOPHERMATTH F.
The agent under-calculated my trip mileage by 75 miles. It was adjusted when I turned in my UHaul to the North Militant Hwy location in Norfolk VA.KARMA S.
It was a last minute thing and they came thru w the rental. We went over 6 miles from estimate but we put extra gas in it but they charged us the extra mileage anyway. The truck had mud all over it inside and out but it worked in a pinch.VINCENTEDWARD H.
Originally started my rental at this location and it became my drop off location. Very nice service.Anthony R.
1. Advise customers ahead of time that you close over lunch. 2. Actually clean the trucks 3. When you show pics of the vehicle - don't show stock photos, but show the actual photo! 4. Trying to set up an online account was frustrating and couldn't be done initially as it would not accept some items.Cynthia S.
No suggestions for improvement. Staff kind and helpful. Truck clean and worked well. Thank you for a positive experience.ELIZABETHE F.
No improvements needed. Outstanding customer service at this location!!PAULNORMAN B.
There was a pair of boots and half a bottle of water in drivers area when I got the van. Obviously not sanitized for Covid. Windshield inside was dirty and there was food or sticky stuff on steering well I had to clean off. No way to tell office when I returned key.REBECCASUE B.
Vehicle was perfect - the equipment that I reserved was not available to me. Sadly I had to be without it for my transition.RONALD S.
We reserved a truck, had to postpone because of illness. Went to get truck, manager told us we lost our truck. We drove over a hundred miles to get the truck. The manager on the phone was rude. Once we got to U-Haul, I caught him in 2 lies. Not a nice experience.ELIZABETHPAIGE M B.
Not muchCARLA H.
Extremely upset with the original location I was supposed to pick up from. I ended up having to spend more money and make additional trips because I wasn't able to fit everything in the smaller truck I had to settle for. Also, I was late getting back to the house to meet my movers due to the change in location and started the day very stressed and rushed.JOSEPHCLOYD C.
Can I please receive a cost breakdown of this truck? I was told it was only going to cost $450 and it was almost double?Matae B.
Make sure the equipment is clean when you issue it. Ours looked like a mud monster was in it.MICHAELJAY G.
Gary Watt is very helpful, and the equipment is very nice and taken care ofSandra L.
Make good on your reservation guarantee!!Christopher J.
I haven't rented a uhaul for many years and I was pleasantly surprised at how smooth the process is now. Customer service was excellent as well.Annette G.
Service was great. The truck was nice - though it REALLY needed cruise control to avoid driver fatigue.LLOYDHARVEY B.