I reserved a truck and auto transport 30 days before pick and then had to drive 150 miles round trip to get the truck and auto transport. This is unacceptable. You as a company had plenty of time to arrange for my reservation but call me 30 hours before I pick it up and say I have to pick up the equipment 75 miles away. This is an unacceptable practice and will only rent from u-haul again as a very last resort. Disappointed beyond explanation.Doug B.
Trailer Rental & Towing in Philip, SD at Moses Bulding Center Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Philip, SD 57567
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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In the middle of nowhere. The woman only works certain hours No night drop off because gates are locked. Woman didnt even want to walk to trailer to check it.Patricia P.
The two guys were very friendly and got everything done quickly, hook us up and got us on our way in very little timebill G.
Everything was perfect! We'll definitely recommend you! ThanksPatty P.
I had to drive 80 miles to this location. I booked the uhaul 14 days prior to needing it, and THE DAY BEFORE MY SCHEDULED PICK UP they called to tell me they didn't have the size I needed. I had to drive 3 hours round trip to get the truck, and find someone to drive my vehicle back. Wasted gas and my time. Not very happy about that.Jennifer J.
All A PlusElizabeth H.
great people working thereFIL R.
Location was not all that convenient. We had to drive 1-hour out of our way to drop off the U-haul. A dealer in Kadoka, SD would have been ideal...right on highway 90.MARY B.
The location was over 90 miles in the opposite direction as my move. It is disappointing when a truck is not available closer because this not only cost me miles but more importantly time (over a half day when you figure store hours with the time change) that I had allotted for the actual move. Making a "reservation" with U-Haul does not ensure that the equipment will be available on moving day. This review is reflective of U-Haul in general and not specifically to this rental location.Erin H.
The reason this location got "poor" was because I was in Pierre, SD. I had to travel 180 miles round trip to pick up the truck. I ended up spending an extra $65 in gasoline expense just to get the truck to Pierre. I was not thrilled in any way. Not only was it an inconvenience to me, but to the other driver as well. I do not understand why it's called "reserving a truck" when it doesn't ensure that there is a truck available when reserved.Amanda B.
Thank you Moses for allowing after hours pick up. Thought I had trailer to pick up in Rapid City. U-Haul needs to be able to confirm equip. at location when Reservation is made, not day or two later. Trailer had dirt in it, had to sweep before loadingSteven L.
I found out at the day before the assigned day that the pickup location was changed, a 200 mile round-trip inconvience. No blankets were available and I was still charged for them.Jeff B.
not open but we were able to contact Mike and so no problem. we were just concerned about dropping off with no one to accept. but this is a small town and things run simpler there than in urban areas.Nigro L.
I am extremely disappointed with uhaul. We reserved a 20' truck a month in advance only to find we had to drive 70 miles one way to only get a 14' truck. We had to make two trips to get all of our belongings (120 miles one way!!! If uhaul cannot ensure a custome'rs order, they should let them know well in advance and not within 24 hours. I will NEVER use uhaul again or will ever recommend this company to anyone who is moving!! I am one EXTREMELY disappointed customer. I put on Face Book how disappointed I was in your company and every person who responded to my post, had the same experience as we did. SHAME ON UHAUL!!!Barry P.
No way to get in and drop off trailers, had to drop them off on the side of the highway. Never again.ROB Z.
mileage was not enoughMkel P.
Would have liked to purchase boxes but they didn't carry them.DAVID W.
the trailer had a left turn signal and brake light did not work. Waas tracked down to problem with the truck wiring. Was happy with location not the equipment.ED M.
One of the front trailer buffers was broken when we picked up the trailer.Karri B.
Easy to work with and very accomidating to pickup times and flexibility.Vance M.
They did a great job!SETH G.
The windshield was very dirty other than that the truck was clean and ran great!Deborah C.