I was completely satisfied with the Fast, Friendly and Hassle Free Service!! Number 1 Thank You!allen M.
Paper Party House
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Portland, ME 04103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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My original reservation was in Windham, Maine then got transferred to another location in Windham then transferred again to a location on Warren Ave, in Portland Maine where there was no assistance at time of pick up. After 45 mins of calls by a friend, we were able to get into t he lock box and retrieve the keys tot he truck. Not a good stat to the Day.arn H.
I was quoted a rate of $292 due at pick up with 49 cents a mile. When I picked up the van instead of the $292 a $450 hold was placed on my account. When I returned the van early driving it less miles than I had planned I was told I owe about $440, which I disputed and brought it up with the staff at the rental location. They stated it was because the mileage rate changed from 49 cents to 89 cents and said that didn't seem correct so they directed me to customer service where they could solve the problem. Customer service directed me to a field operations manager who simply sent me an email and said the rate looked correct, and didn't respond to my email about all the inconsistencies in my rental and just pushed the hold through. There as been no attempt to explain how a rental rate can change over the course of a rental or remedy the situation.Scott T.
I got caught in a snow storm and the drivers side windshield wiper fell off putting me in a very dangerous situation. I had to use the breakdown lane and keep stopping to clean the window also very dangerous. I managed to see through the drivers side window enough to return the truck. I told the guy in Portland, I asked for a refund and he charged me anyways. I did not get any use out of the truck, paid 25$ in tolls for nothing. I want a full refund!Robert C.
I will never use this location again. The Haul I received was FILTHY. Absolutely saturated in mud. We swept the vehicle, but still all of my belongings were covered in mud. Several items were not useable after moving due to the inability to remove the mud that was caked on. There was nobody available at the facility to speak with, so we were stuck with what we got.Timothy P.