Thank you for Accommodating me with my pick up spot and my return spot I Soli appreciate it because it would've made it really difficult to have had it changed and I am grateful thank you for your understandingCoralyn G.
Trailer Rental & Towing in Shelburne, VT at Burlington Bedrooms
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Shelburne, VT 05482
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was very easy to make business with them.Daniel G.
Easy check out, great service!Tracey S.
The gentleman who checked us in was gracious, kind and very helpful. He even put our trailer up for us.Kenneth W.
Van Didnt have windshield wiper Fluid which was very annoying w weather Van NEEDS snow Tires in Vermont!!! I got stuck in my driveway twice in 1 1/2 inch of snow making it take me much longer than expected to do what I needed w the. Van. Location was very helpful allowing me to extend rental periodlorie R.
No commentBruce B.
Great customer service!LISA E.
The self pick-up process is a bit cumbersome and time intensive. If there's a way to streamline it - collect info in advance, etc. - that would be greatJennifer N.
Very convenient. Pick up app was a little confusing. Customer service was greatDavid N.
The gentleman that rented the Uhaul was very pleasant and knowledgeable and took us out to the truck to show us everything! Will rent from him again!Brian B.
This was my first time using the UHaul app and it was very frustrating. When checking in it would not upload photos and I could not get the rental until the next day. However, this was offset by the patient UHaul representative on the phone who stayed on the line while trying to help me through the process, even calling back when she was cut off.David-Sven L.
Cell bandwidth spotty for use of app to check in. Could they have WiFi available?Jeffery L.
I dropped the trailer back off, early, and checked in with a staff person. The next day I received a call from UHaul corporate asking if I needed more time, my trailer had not been checked back in. I'm sure it was an oversight, but it was concerning.Norman S.
Identify what can be filled in ahead of time on the app. Having to fill in info multiple times was frustratingNigel D.
I was incorrectly billed and have called multiple times to resolves the issue and am getting no response.Joshua M.
What a mess of an operation. When I arrived for my scheduled pick up time they had no idea what was going on. The â€œUhaulâ€ people were not there and a lady who worked at the store took a copy of my license and credit card. An HOUR after pickup I got calls from Uhaul asking if I was going to cancel or reschedule my pickup. I told them I already had it. After a long day I returned the cargo van and about an hour AFTER I checked in online I got an email with return instructions. Again, I had already returned it. I was charged a $15 fee for cleaning. I cleaned it before return and NO ONE told me anything about the rental. Yes, I should have read the fine print, but the entire experience was beyond unprofessional. I'll be going with Penske or a different Uhaul location going forward. Completely disappointed and feeling ripped off.Sean E.
This was a very easier over-all process from the time I picked it up to the time I dropped it off......I would use this service at this site again if and when I need a van.....Regards MJMary-Jane K.
The truck was okay, but it definitely needed an alignment and new shocks. Handling was very sloppy and the ride was rough.Jason M.
Only problem is they don't open until 9am and my reservation was accepted by U-Haul for 8:30am. You need to correct the location time to the reservation time - wasted 30 minutes waiting around!Brook J.
Truck drove fine. Cab interior was grimy and smelled of cigarettes. I cleaned it. Windshield was filthy inside and outside. I cleaned it.phillip O.
Extremely helpful and accommodating. Friendly and professional!Greg S.
Collette's was great. Andy (the owner) was there early on a Sunday to do some other work. The van was super clean and ran well. If you use the option to check in your rental remotely, be aware that it can take 20-30 minutes, so factor that into your planning.Timothy H.
Although the lady that was at the location was very nice she was not the person who did uhaul checkouts. She did not help with the inspection or hookup. I had to take pictures to send to someone else. It is a good thing I know what to check and how to hookup the trailer, not everyone does. I looked everything over, did a light check (thankfully my son was there to help), and checked the tires. The tires seemed a bit iffy, but I thought there was enough tread to get me where I was going and the DOT stamp was on the inside... I should have looked harder but the inspection sticker was just done at this location. Again, I should have looked harder. The iffy tire delaminated and left me on the side of the road in 90+ degree weather with a disabled passenger for over 3 hours waiting for a new tire.Ronda M.
Awesome experience with super kind folks.Kristine H.
Dropped off after hours using the online instructions and key-drop box which was very easy.Andrea A.