The entire pocess was seamless - no improvement is necezsaey.GABRIEL P.
Trailer Rental & Towing in Somerset, PA at Route 31 Bike Board and Ski
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Somerset, PA 15501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing everything was perfect.Terrell I.
I was overcharged. How did my bill for one day, small truck and 51 miles come to $172? Won't use uhaul again if I can help it.barb T.
Pickup location was fine, the uhaul website and process for renting a truck was terrible.Lori D.
It would be nice to have better lighting for night timeJay H.
A dolly and padlock would have been helpfulJames H.
Easy and convenientMitch F.
Truck smelled like smokeSTEVEN R.
This is my favorite spot to rent a U-Haul! It couldn't have gone smother if I had done it myself! Highly recommended!Walter S.
I've had many interesting experiences picking up uhauls. Never here. I wish the dealer could train other dealers!Walter S.
There are several U-Haul locations in the general area. I have rented from others. The service here is excellent. Not sure why anyone would want to rent anywhere else. Thanks Route 31 Bike and Ski! ( and U-Haul)Walter S.
It may have been due to covid but the gentleman was extremely rushed. There was no time for questions or a run down of costs. All I knew is what I read on the website. I was surprised with the ending costs. But the actual uhaul itself was awesome clean and made our moving experience easily done in one trip. The websites pricing is way off from what you actually get charged so make sure to asked questions before taking off.REBECCA G.
Stop doing business with UhaulTodd H.
It was dark around thu circle ?? lot and on a not level slope. Had a rough time UN hitching the Unit. Wire ing needs attention & repairs.Timothy A.
Took 121.64 from me and wouldn't refund me. The guy kept telling me to call 1800 Uhaul. I called the Uhaul and they won't refund me either I had already paid at the pick up location the 1800 Uhaul said that I had dropped off my equipment at the wrong location is the reason why I was charged but my paperwork says the location was correct to where I dropped off my equipmentQuinton G.
The gentleman who initially, helped me was very knowledgeable and very courteous.Joseph W.
Very good place to work with.david M.
Craig is always quick to get you in and out during drop off!Michael G.
I'd start with having equipment service ready, second I'd stand by your insurance, third I'd train staff to be costumer friendly and helpful. I was in your truck for less then 1 minute until I experienced equipment failure. It was fortunate I was not injured as a result of the malfunction. I spent the next hour trying to resolve the issue. The local agent suggested I get someone with a truck to come pull the truck at their parking lot or pay a local towing company to come pull it out at a cost of a 125. Dollars. He told me the insurance wouldn't cover the incident. Then I called your call center the first lady was kind but then the next 2 I spoke with reversed any goodwill she garnered with the situation. I have rented several box trucks, owned several box trucks and have driven literally 100s of thousands of miles safely. I was a route salesman for years and it was the first time I ever experienced a truck grab the reverse as I took it from Park to drive.bill B.
Guy was annoyed and didn't know how to use the system, making him even more irritated. Process took about 40 minutes and I made a reservation online before showing up. He wasn't helpful and couldn't answer simple questions.he was annoyed at any simple thing I asked. Doesn't seem interested in the u-haul business.Greg G.
All was goodMichael W.
Had to travel to far out of area to get rental truck.David T.
I was given a 36.00 fee for dropping off here and it was on the list of places to drop off + I called them to make sure it was ok.paul K.
They were helpful in this move and they have another business there also.Dennis W.
Excellent service.Walter S.