There was some rubbish in the driver’s door compartment. The lady at the front desk was unprofessional and dismissive.
Mohammad L
Aucomm Car Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thornhill, ON L4J7Y1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Would recommend to give more instructions about locating the car when picking up the vehicle. Was informed what the number was, was looking at the license plate rather than the vehicle on the car. Which was also slightly scratched off.
Tatiana SThe vehicle was too dirty, garbage in the truck, smelling like cigar smoke all over. Over charged me for fuel even though I had picture proof of before and after.
AMIN V9am booking but system was down and key cannot be released to check in. Delayed my move by about 1 hr leading to personal issues with hired movers, lift lobby delays and delayed move to condo given two trucks and move using same condo service lift. Dolly was booked but none available so I had go buy one from Cdn Tire.
Jason YThe operators of this outlet are outright thieves. I rented a van for 2 hours and drove EXACTLY 4 MILES. This was acknowledged. However, they proceeded to bill me $16 for gas used!!!!!! When I pointed out it is impossible to consume that much gas over 4 miles, they simply shrugged and showed me a hand-marked chart they them selves drew with the gas gauge presumably now down by some amount they said is worth $16. They refused to accept the logic that it was a mistake and would not adjust the bill. All the while I stood in front of them talking to the Customer Service Centre on my phone, they just sat there grinning. Obviously they try to rip off every client as much as they can and were not at all fazed that this time they were caught red-handed. NEVER use that particular U-Haul outlet. BE WARNED OF THOSE UNSCRUPULOUS AND UNREPENTANT CHEATS.
BOB K