Worker was rude and had no personality at all. Came to check in and she rudely mentioned that I didn’t upload my ID I mentioned it should be in my file and I also had it in hand. She tells me no you need to do it yourself. So as I’m almost finished with the upload process literally like one question away from pressing submit she says oh never mind it’s here in your file you can stop filling out the form. Such a waste of my time. You would think she would check first before berating me like a child. And then when I came fo return there was like three pieces of grass and she made me grab a broom and sweep it or charge me $25. Mind you it wasn’t dirty and I wish I had my phone to take a picture. This lady was very very nit picky about everything and trying to upcharge me very rudely . Would not recommend.
Shyra M
Gentry Waipio Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waipahu, HI 96797
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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I’m not sure how you can improve. I had such an awesome experience as a first time customer. Excellent customer service!!!
Terri HSusan was very nice. She was very patient and professional. Susan got me a moving box truck at such a late notice making it possible to move my daughter and granddaughter into their new apartment. Thank you Susan.
Richard GFixing some of what needs to replaced and cleaned o. The vehicle
Enzo TNothing comes to mind, but I would like to say this was so easy! Thank you!
Dean M