The issue isn't the locations it is your mobile app and the text request and changes. I had booked it online, that worked fine. But then I kept getting text asking me to pull a trailer behind my Uhaul. then I needed to call and they told me they were changing my size from the 10 ft to the 15 foot for free because they needed that at my destination location. Fine. But then the app wouldn't work for the mobile check in. Luckily the location in Springfield was open and they were great and helped. But then when I tried to return it later yesterday found out when they switched me to a bigger truck they also made it for 48 hours so I couldn't do the mobile return. Had to call and get that changed.
SCOTT B
Yahweh Properties LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, MO 63090
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service, easy pick-up and return. Hassel-free. I recommend this location.
Peter SEasy area for unassisted drop off. Large parking area for backing trailer into spots
Michael LThe location is easy to find but a little run down. I used self-return so I did not interact with a person.
LINDA GSite representative was great to work with. Provided great direction and walk through on vehicle. Easy pick up and return.
Richard G