The person I picked up the truck was very polite and spoke clearly and explained everything to me . It was excellent service
Khan A
Cold Shot Airdrie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Airdrie, AB T4A2H6
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Customer Reviews
- 4.5 Average Customer Rating
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I rented a 5x9 trailer with the "EZ Loading Fold Down Ramp". When it came time use the ramp we found that folding the ramp down had a similar feel as drawing back the string on a 13th century crossbow, which was not ideal. Now even less ideal was the fact that at the slightest bump, the ramp snaps shut with the speed and ferocity of a cornered salt water crocodile. My mate was unfortunate enough to have his leg in the way when the trailer turned on us, which resulted in an absolute blood bath. The ensuing first aid session and trip to the hospital resulted in me being late for my drop off time. Once I dropped the trailer off and explained the horrors that took place, the staff member was gracious enough to not charge me a late fee. #BLESSED. On my drive home the more I thought about it, the more the whole thing did not sit well with me, and at that moment my phone chimed to advise me that U-Haul would like to hear about my experience. Considering I still had my fingers, as my friend's leg absorbed most of the primary attack, I feel that its necessary to use that gift to advise others what they should be prepared for and to ensure they have a healthy supply of compatible blood available in the event that a transfusion is required. I'm just thankful at this time that it was not one of my children in the way or they would have been cut clean in half, or best case scenario, catapulted onto my neighbours roof. So in essence, rent at your own risk.
Aaron FSo far so good
Venice MFantastic service and the equipment worked exactly as expected. Thank you very much
Ron HThe 6 x 12 enclosed trailer has NO JACK . Like what trailer needs to be manhandled to get on in this day and age ? It also means you CANNOT unhook with any load in the trailer . Will not rent this trailer again .
Trevor H