Both my girlfriend and I called multiple times through the day prior to pick up and on pick up day. The guy out there never answers his phone and there is know option for voice mail. When we finally connected he informed me that I never called and he had his phone on him at all times. After being very annoyed, I just decided to drop it and let him be right on the matter. lol. When my girlfriend went out to pick up the truck she could not find anyone at the U-Haul site for about 10 minutes. When she went back to the officers had returned. He must have not realized she was there because she could here the sound of a porno coming from the device he was on. Not sure if it was a phone or not. She felt extremely uncomfortable at the site and said the nan was very creepy.
Moving Truck Rental in Albany, OR at Albany Helping Hands
Moving to or from Albany, OR 97321? Get FREE truck rental rate quotes at Albany Helping Hands.
Get FREE moving truck, pickup truck and cargo van rental quotes at Albany Helping Hands
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Albany, OR.
Cargo vans and pickup truck rentals in Albany, OR
U-Haul cargo van rentals and pickup trucks in Albany, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Albany, OR 97321. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Agent was polite and worked through check out and return efficiently
We had to wait 40 minutes for the person working at the store to get back so he could inspect the truck as there was no one else to help out.
Given very professional service - nice people to work with - we will use again for sure!! TY!!
Went out of his way to help with directions as to where I was going. Great customer service.
Was charged for an extra day for no reason was at return location @ 815 am as I was told and the location didn't even open til 9am and then I see they didn't even check my truck in til after 4pm. Also went straight from albany to eugene will no other driving around so the 90+ miles is BS
When I booked this location to return it said I could return 24 hours and my husband and I get there around 7pm to take the truck back and the gate it closed and locked so we had to get up early and return the truck at 9am (the time the truck was due) because they were opening the gate at 9am. Very annoying to drive there and then drive back home without being able to drop it off.
Chris was a big help
I will never rent a u- haul again
Two things..... 1 When I returned he stated that I didn't fill the tank to the same level I got...which was not true. You got extra from me. I am thankful I had my paperwork from Smokeworld to prove it. 2. I thought it was nice that due to logistics I got a bigger vehicle at no charge.
I would not rent this truck again. I did not realize it did not have cruise control, and drove 900 miles. I had just rented a 26 ft truck that had cruise, and just expected it to have it. Didn't realize it didn't have it, until I had loaded the truck. Would be nice to have defined ahead of time what equipment the truck comes with.
trailer was dirty, and I would have left with it that way if I hadn't checked it.
Let the customer know about the yellow/orange light that comes on at the lower right corner of the dash is nothing to worry about and explain what it is
counter person was condescending
Left cell phone in van Chris did a good job of following up and getting my phone back.
Good to work with
Nothing did a great job!
Place is run down.
Trailer smelt like weed. But the man was very nice and very professional!
The cab of the truck was very dirty and the driver window handle was broken. There was a pair of pliers in the door to operate the window. The check engine light was on when we picked it up. The back of the truck was dirty (like actual dirt, not just dust) and smelled like it had recently been used to transport marijuana. One of the side slots that you use for strapping your stuff was cracked. When we tried to tighten a strap it broke. The staff we friendly. I think they were cleaning the truck when we got there. They said they were aware of the check engine light and a wotknorder had been placed.
GPS self check in failed. Truck was filthy front and back interior, smelled like old urine. Truck had transmission issues on trip, maintanance lights came on and truck lurched at 55 mph. I am really unhappy, Have had much better trips with Budget, for half the price.
Gary was awesome! He is kind and very helpful! Answered all of our questions. Our truck arrived late because the previous renter didn't bring it back on time. Gary called the renter and asked him to return the truck which he did. It delayed our day by an hour which was inconvenient as we had a very large amount to load from a 10'X20' storage unit and a 5 hour drive afterward. However, Gary did all he could to help us. He knew in advance we needed an 08 p/u and I'm sure would have had the truck ready had it been there!
I was contacted to return my rental to this location rather than the location I had chosen. This was 15 miles away.. we had to use more fuel and we were unable to have dinner with our daughter before leaving her at college... when I asked if I would be compensated for this inconvenience I was told the best she could do was 20.00?? Guess what she never credited me back...Just terrible customer service I spend 209.00 and almost 36.00 in fuel cost for a rental I had for about 24 hours... I will use another company in the future!!
24/7 check in did not work for us. Online could not find our reservation after 45 mins then found our reservation but GPS was not registering that we were there, said we were 2 miles away. Luckily a guy came out of no where that worked there and was able to help us even though it was after hours. Lastly, the truck smelled bad inside and was leaking fluid in the cab and outside on our driveway! Worst experience ever!