Francine was amazing. She was fast friendly and the epitome of customer service. If there is one reason I would rent from this place again it would be Francine.
Moving Truck Rental in Albany, OR at South Albany Shell
Moving to or from Albany, OR 97322? Get FREE truck rental rate quotes at South Albany Shell.
Get FREE moving truck, pickup truck and cargo van rental quotes at South Albany Shell
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Albany, OR.
Cargo vans and pickup truck rentals in Albany, OR
U-Haul cargo van rentals and pickup trucks in Albany, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Albany, OR 97322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
You can improve your pricing. I think it's terrible you charge for miles (.99) plus the $19.95 plus gas. Such a scam. I DO NOT RECOMMEND UHAUL!!!!!!!!
Car was very dusty and dirty
Very fast and helpful
Great customer service!
This location is no where near Jefferson OR. Where we were needing the truck. When you are moving and on a schedule you don't want to chase a truck down a total of 34 miles around trip.
Uhaul switches are pick up and moved the time to later than we scheduled. Upon pick up the truck was filled with cigarette butts and sticky liquid all over the seat. It was dirty and stunk! The back had a kids drink box and wrappers. Then the dolly we rented wasn't there and we had to drive to another location to get one. This experience was not a good one! Then I didn't learn and rented a storage unit and in that two months my stuff got Ruined by mice. Poop and pee everything all over the stuff we were storing as we sold our house. I don't recommend U-Haul for any needs. I paid to ruin my stuff, I'm very frustrated that I saved this stuff for my new home and it's so dirty I don't want to bring it in.
Took about 30 minutes to pick up. Reserved online, but still had to do everything again there. Price online quoted $10 less. Didn't like the surprise of paying more!
helpful and friendly staff!I believe I was charged more than I was originally quoted for on the auto transport, which is disappointing
was very kind and helpful. Then you wanted us to drop it off further north of our destination. NOT! We dropped at the Shell Station on Hwy 34 in Albany OR because that was on our way home. I got a call on Monday wonderiing why we hadn't dropped it off yet! Wow, it was supposed to be recorded on line when we dropped it. Go figure!
The person Ernie was very rude, he instructed my son to take pic of gas gadge, my son got in car thinking it was for our record, Ernie started yelling at him and said he was wasting his fucking time, my son did not know to take pic into store and show other guy, when I confronted him he yelled at me and said to go, ahead and tell his boss, he was so rude the other worker had to tell him to stop, worst customer service I have ever experienced
First off, the location and its employees were great. They were adament about helping me no matter what. Even when Uhaul's payment process took 2 hours. They kept trying and eventually I was on my way with a car dolley. The Uhaul website however, refused to acknowledge that my â€˜72 Lincoln would pull another car, which caused this whole fiasco. After a few calls to Uhaul, we finally got everything worked out. The Uhaul employees were great. Might want to work on your website, though.
Rougg start but great finish
No I would not recommend this to a friend bathroom is absolutely hideous there are pictures if I could attach them I'll try. Looks like I don't see a way to attach the pictures however if you respond to my email and you must have that then I can attach those to a different email I recommend a complete tear out of the facilities restroom and a complete do-over. Whoever did him the first time didn't do a couple of things correctly and no one cleans them they're filthy they're awful and they're deteriorated
The original place I was to bring the trailer was disrespectful and condescending once he asked where I was bringing the trailer from - which I told him was from California
First of all, I have rented u-Hauls so many times over the years and was never charged additional fees if I returned a little late. This place charged me an entire additional day even though I had it only 2 additional hours. Then, since I took the safe tow insurance, I was also charged this twice even though. like I said, I did not have the truck a second day. What was supposed to cost me $132, cost me $200. I will never rent from this location again.
They had zero supplies like maybe a adapter. You all have the 4 pronged wiring system. Besides that....good.
They did not have truck ready. They didn't have vehicle inspected. We had to wait for everything to get done for over an hour. Then they forgot to put our dolley in the truck and had to go back for it.
I'm not sure how to improve service, truck was clean. Polite, friendly and helpful employees helped make this difficult task of moving easier. Thank you.
I was unhappy because I had it 9 hours and was charged for another day. I was told they couldn't do anything about it
The drop off location I was sent to was closed and the gates were locked.
After using the trailer we noticed it was missing the bolt to keep the pin on. The whole thing could have fallen apart on us! Also, when the person helping us was moving a truck out of the way she backed it right into another truck... also took over 30 minutes to run the card and get the truck moved so we could get hooked up.
I rent a truck about once a month, the last time it went smoothly, this time was unacceptable. The person handling the u-haul transactions also had to handle the cash register at the convenient store. She kept helping the other customers first, until i said something. Other customers walked away because they didn't want to wait. The internet connection was absurdly slow. Took over 30 minutes to finalize turning in the truck when i brought it back. Will never use that location again.
Please give the employees a faster computer.
All three of the above question describe the excellent service provided by South Albany Shell. The experience was excellent from start to finish, check-in was very easy, the staff was very pleasant and efficient. The convenience of location, site and the fact that on the return the facility is a gas station provided a easy return. This site represents the U-Haul experience with a 5-Star rating.